Company Description/ Business Unit
Location: Basingstoke (hybrid working 2 office days per week) Employment Type: Permanent, full time Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an
Operational Resilience Manager
means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. This is the job
At The AA, we are committed to ensuring the highest standards of operational resilience. We are looking for a dedicated and experienced Operational Resilience Manager to join our team and help us continue to meet the requirements of the FCA while driving continuous improvement across our organisation. As the Operational Resilience Manager, you will act as the subject matter expert (SME) for operational resilience, leading the ongoing embedding and evolution of our Operational Resilience Strategy, Framework, and Policy. You will work closely with various internal teams and key third-party suppliers to ensure alignment and understanding of their levels of resiliency. What will I be doing?
Execute BAU plans, applying methodologies for identifying and mapping important business services, impact tolerances, scenario testing, and resilience assessments. Support the delivery of the Operational Resilience strategy, maturing the Target Operating Model and governance structures. Lead the strategic direction for Crisis Management and Business Continuity frameworks, including the creation and delivery of a BCM strategy. Oversee, monitor, and report on Business Continuity activities, producing and presenting management reports to key forums. Collaborate with the IT Resilience and Continuity Manager to ensure alignment across policies, frameworks, and plans. Develop and deliver a programme of scenario stress testing, ensuring a business-wide communication strategy, training, and awareness for Operational Resilience. What do I need?
Extensive knowledge and practical hands-on experience in operational resilience, business continuity, and crisis management, including live implementations and scenario testing. Strong understanding of IT-related resiliency, Operational Resilience regulations, and the wider regulatory agenda, with experience in a regulated environment, preferably in Financial Services. Excellent communication and presentation skills, with the ability to inform, challenge, negotiate, and influence at all levels, including C-suite stakeholders. Proven stakeholder management skills, with the ability to build effective working relationships and work autonomously while managing workload effectively. Strategic thinker with good commercial awareness, analytical skills, and the ability to draw insights from various data sources. Relevant professional certifications (e.g., MBCI) are highly desirable, along with a Bachelor's degree or extensive experience in a related field, and a willingness to travel to The AA UK sites when required. Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong.
#J-18808-Ljbffr
Location: Basingstoke (hybrid working 2 office days per week) Employment Type: Permanent, full time Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an
Operational Resilience Manager
means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. This is the job
At The AA, we are committed to ensuring the highest standards of operational resilience. We are looking for a dedicated and experienced Operational Resilience Manager to join our team and help us continue to meet the requirements of the FCA while driving continuous improvement across our organisation. As the Operational Resilience Manager, you will act as the subject matter expert (SME) for operational resilience, leading the ongoing embedding and evolution of our Operational Resilience Strategy, Framework, and Policy. You will work closely with various internal teams and key third-party suppliers to ensure alignment and understanding of their levels of resiliency. What will I be doing?
Execute BAU plans, applying methodologies for identifying and mapping important business services, impact tolerances, scenario testing, and resilience assessments. Support the delivery of the Operational Resilience strategy, maturing the Target Operating Model and governance structures. Lead the strategic direction for Crisis Management and Business Continuity frameworks, including the creation and delivery of a BCM strategy. Oversee, monitor, and report on Business Continuity activities, producing and presenting management reports to key forums. Collaborate with the IT Resilience and Continuity Manager to ensure alignment across policies, frameworks, and plans. Develop and deliver a programme of scenario stress testing, ensuring a business-wide communication strategy, training, and awareness for Operational Resilience. What do I need?
Extensive knowledge and practical hands-on experience in operational resilience, business continuity, and crisis management, including live implementations and scenario testing. Strong understanding of IT-related resiliency, Operational Resilience regulations, and the wider regulatory agenda, with experience in a regulated environment, preferably in Financial Services. Excellent communication and presentation skills, with the ability to inform, challenge, negotiate, and influence at all levels, including C-suite stakeholders. Proven stakeholder management skills, with the ability to build effective working relationships and work autonomously while managing workload effectively. Strategic thinker with good commercial awareness, analytical skills, and the ability to draw insights from various data sources. Relevant professional certifications (e.g., MBCI) are highly desirable, along with a Bachelor's degree or extensive experience in a related field, and a willingness to travel to The AA UK sites when required. Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong.
#J-18808-Ljbffr
Industry:
Motor Vehicle Manufacturing
Employees:
1000 - 5000
Founded:
1905
Address:
Fanum House, Basingstoke, Hampshire, GB, RG21 4EA
Since 1905, we have been committed to putting drivers first with innovative thinking and award-winning services. And today we offer even more than ever. We have a driving service for pretty much anything you’ll ever need. Insurance, servicing and repair, driving lessons, buying and financing cars, roadside assistance and much more. Our members have an unshakeable confidence because they have a multi-service driving partner for life. So, no matter what’s around the corner, it really is OK when you’re with the AA.
