Operational Risk Manager

Reporting to the Head of Operational Risk & Resilience, you will be responsible for: Owning the updates to the Operational Risk governance documents, including related templates/presentations to committees. Supporting the Head of Operational Risk & Resilience with the definition, documentation, maintenance and tracking of the Operational Risk strategy, keeping up to speed on tools and techniques used to manage operational risk and proposing new approaches and methodologies where appropriate. Ensuring the operational risk-owned frameworks, policies and standards accurately reflect the risk profile and Group strategy. Monitoring compliance with the requirements of the risk frameworks/policies and their effectiveness across the Group. Collaborating across teams to ensure the risk frameworks and policies are current, effectively communicated and applied. Ensuring appropriate levels of control are applied to the development, maintenance and approval of documents, including appropriate record keeping. Ensuring adequate monitoring and MI is in place in relation to compliance, with effective reporting mechanisms. Governance Ensuring that appropriate papers are submitted to the Executive committees and managing the inputs to those committees, acting as the key liaison. Principal lead for ensuring that all required Operational Risk materials are produced to the right time and quality standards for the Non-Financial Risk Committee and ensuring that actions against Operational Risk from that committee are monitored to ensure timely completion by the due dates. Ensuring that all documents are maintained, updated and administered in accordance with the governance cycle. Person requirements: Technical knowledge Strong experience in financial services, with proven applied knowledge in the development of operational risk management frameworks, policies and training (5 years+). Excellent organisational skills with project management capability. Able to deliver in a pragmatic and focused manner. Strategic thinking capability and experience. Critical Thinking Attention to detail, effective planning and organisational skills and demonstrable ability to work under own initiative is essential. Have a naturally curious and inquisitive approach to work, proactively questioning the status quo where appropriate. Effective Communication Effective communication (written and verbal) skills with the ability to effectively engage and influence business stakeholders including senior stakeholders. Experience in creating and delivering impactful presentation and education programmes in risk management and frameworks/policies to colleagues at all levels in the organisation.

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