Operational Support Administrator ›

Reports to the Operational Support Manager As an Administrator you will be part of a team committed to providing our clients, both internally and externally, the best possible service. This role is key in providing support to the smooth and effective running of the Functional Operations and Static Data team. What you'll be doing Provide efficient and effective support in monitoring incoming work requests via various channels Ensure task manager fields are updated correctly, (dates (SLA’s), sub-types and matter codes.) Manage the workload by assigning tasks to the Administrators for completion Collaborate closely with FOSD managers Create and maintain system access requests for all team members and new joiners Create Tasks when required Perform other duties and responsibilities as directed by your manager What we're looking for Quick to learn new systems An enthusiastic team-player Good interpersonal skills Keen attention to detail Proactive, systematic approach to tasks Computer literacy skills are essential (Office 365) We will provide the training, both in house for relevant technical knowledge and to enhance both your development and ability to provide sound administration services. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues are at the heart of what we do.

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