Operational Team Manager

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Full time
Location: Canterbury
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Job offered by: NHS
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Kent & Medway NHS & Social Care Partnership Trust

Do you want to be part of something new and exciting, a person-centred mental health revolution? Together, we're stronger. Join the multi-agency drive for better mental health care. Mental Health Together (MHT) is a revolutionary initiative of multi-agency collaboration to deliver holistic primary care services to the people of SWK Kent, promoting the meeting of all life domains that affect service users' mental health. We are seeking a transformational leader and manager to be responsible for utilising data and information from a range of sources to manage, monitor and maintain safe and effective day-to-day delivery of primary care services. You will ensure the SW Kent MHT service performs at a high level, meeting key performance indicators and putting measures in place to address any areas of shortfalls. This will include ensuring that staff feel empowered and invested in delivering excellence, and supporting them to achieve this. You will also be responsible for managing resources, including managing a budget. Main duties of the job

Be accountable for teams' performance, operational delivery of safe and effective care and budget management in Community Services for adults over 18 years of age. Empower staff to deliver high service performance by utilising a transformative and proactive approach. Meet the required local and national targets and standards in relation to quality, performance governance, workforce planning and finance. Develop a positive team "can do" attitude and culture through role modelling and setting out team expectations. Strategic management of targets and performance, including waiting time and caseload management, day-to-day operational management which includes staff management such as wellbeing, sickness, absences, e-rostering, governance and financial management. Provision of Managerial Supervision and Appraisal. Joint responsibility for CQC expectations. About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life. We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC. Each year we care for over 2,000 people in our hospitals and 54,000 people in the community. We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas. You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones. The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service. Here are some clips of our KMPT staff, speaking about their role and why they enjoy working for us. Working at KMPT (youtube.com) Job responsibilities

Please refer to the attached job description for full details and main responsibilities of the role. What is Mental Health Together?

In Kent and Medway, the community mental health transformation has created a new service model called Mental Health Together. It is a multi-agency offer, which means bringing all the services and agencies that support people with varying mental health needs much closer together. This ensures that people get the right care, without having to navigate service boundaries and without repeatedly telling their story. Mental Health Together will add new roles, as part of a new joined-up model of care which bridges the gap that currently exists between primary (i.e. GPs) and community mental health (i.e. KMPT). It will treat people with complex mental health needs by: Providing someone with support in a person-centred, holistic way Removing barriers to access, and thresholds across services working together Involving service users and carers as equal partners in their care Building in involvement and co-production at all levels of service design delivery Delivering needs-led and personalised trauma-informed care Mental Health Together on Vimeo Person Specification

Qualifications

Registered MH nurse, OT or MH SW Teaching & assessing qualification Ability to travel across sites Experience

Working as a band 6 clinician in a community MH team Supervisory/leadership experience Managing staff groups Change management Knowledge

Good understanding of CMHF and NHS modernisation agenda Sound knowledge of legislation relevant to area of practice, i.e. Mental Health Act, Mental Capacity Act. Knowledge of improvement methodologies and change management Sound understanding of QI framework and application. Sound knowledge of KMPT systems Skills

Supervision/ mentoring/ coaching Highly developed written and verbal communication skills Proven organisational skills Proven ability to use business intelligence data to improve performance Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Kent & Medway NHS & Social Care Partnership Trust

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