We are looking for an Operations Analyst to work within the public sector.
Location:
Hendon Shifts: X3 13 hour shifts, day shifts - 4 rest days X3 13 hour shifts, night shifts - 4 rest days
About the role:
You will be responsible for the monitoring of critical network alerts and ensuring encrypted data is successfully transmitted. Essential Skills:
The ideal candidates will hold Active SC clearance and have a proven Operations Engineering background, with the following skills/experience: Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines. Knowledge of Microsoft Suite, and any previous customer service experience. Familiar with a similar shift pattern. Experience of Incident Management. Experience with ServiceNow or similar. Monitoring experience. Experience of ITIL Service Management.
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Location:
Hendon Shifts: X3 13 hour shifts, day shifts - 4 rest days X3 13 hour shifts, night shifts - 4 rest days
About the role:
You will be responsible for the monitoring of critical network alerts and ensuring encrypted data is successfully transmitted. Essential Skills:
The ideal candidates will hold Active SC clearance and have a proven Operations Engineering background, with the following skills/experience: Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines. Knowledge of Microsoft Suite, and any previous customer service experience. Familiar with a similar shift pattern. Experience of Incident Management. Experience with ServiceNow or similar. Monitoring experience. Experience of ITIL Service Management.
#J-18808-Ljbffr
