Operations Analyst / Consultant – Technology – Hybrid / London – £70K + Benefits
Overview:
An exciting opportunity has arisen within one of the world’s largest financial institutions, which is embarking on a transformative and innovative business change journey. This role focuses on managing technology operations, fostering innovation, and supporting the technology lead in ensuring efficient departmental performance.
Key Responsibilities:
Oversee the daily operations of the Technology department, ensuring smooth and efficient workflows. Manage and monitor special projects, tracking progress and ensuring milestones are achieved on time. Serve as the key liaison between Technology and the business, preparing Management Information (MI) packs. This includes coordinating the rollout of AI initiatives and communicating their impact to business users clearly and promptly. Lead the Culture & Engagement agenda for Technology in partnership with HR, encompassing initiatives such as Women in Tech, the Graduate Accelerator Program, and overall employee engagement. Identify and implement operational efficiencies within the team and effectively communicate technology initiatives across the organisation. Advocate for an inclusive, diverse, and values-driven workplace culture. Set an example by building strong relationships, cultivating a robust peer network, and fostering collaboration across teams. Essential Skills & Requirements:
Prior experience as a business manager within a large organisation, ideally within the technology sector. Demonstrated expertise in project management, with the ability to manage multiple initiatives simultaneously. Strong analytical experience (Power BI desirable). Familiarity with culture and employee engagement programs is highly desirable. Strong stakeholder management skills, including the ability to effectively negotiate and influence outcomes. Proficiency in presenting complex data in a clear, structured, and compelling manner through storytelling techniques. Solid understanding of the scope and objectives of core banking functions. Package:
£65,000 – £70,000 basic salary 15% bonus Hybrid – 3 days per week in London Private medical Excellent pension (up to 12%) Additional lifestyle, wealth and wellbeing benefits
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Oversee the daily operations of the Technology department, ensuring smooth and efficient workflows. Manage and monitor special projects, tracking progress and ensuring milestones are achieved on time. Serve as the key liaison between Technology and the business, preparing Management Information (MI) packs. This includes coordinating the rollout of AI initiatives and communicating their impact to business users clearly and promptly. Lead the Culture & Engagement agenda for Technology in partnership with HR, encompassing initiatives such as Women in Tech, the Graduate Accelerator Program, and overall employee engagement. Identify and implement operational efficiencies within the team and effectively communicate technology initiatives across the organisation. Advocate for an inclusive, diverse, and values-driven workplace culture. Set an example by building strong relationships, cultivating a robust peer network, and fostering collaboration across teams. Essential Skills & Requirements:
Prior experience as a business manager within a large organisation, ideally within the technology sector. Demonstrated expertise in project management, with the ability to manage multiple initiatives simultaneously. Strong analytical experience (Power BI desirable). Familiarity with culture and employee engagement programs is highly desirable. Strong stakeholder management skills, including the ability to effectively negotiate and influence outcomes. Proficiency in presenting complex data in a clear, structured, and compelling manner through storytelling techniques. Solid understanding of the scope and objectives of core banking functions. Package:
£65,000 – £70,000 basic salary 15% bonus Hybrid – 3 days per week in London Private medical Excellent pension (up to 12%) Additional lifestyle, wealth and wellbeing benefits
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