Operations Officer

About Us akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance. Role Purpose Please note this is a 21 hour / 3 days per week role paying £15,124 per year pro rata hours worked (£25,207 per year full time equivalent). This role provides vital administrative support to our people and operational processes. You will play a pivotal role in ensuring our akt is a great place to work, as well as making sure our teams have access to the necessary tools and resources to do their jobs. The ideal candidate will be a problem solver, who has excellent communication skills and good attention to detail. Alongside experience of working in an office/business support role, or customer-facing environment, you should be happy performing administrative tasks and providing support to colleagues. Duties and Responsibilities: IT and Systems (50%) Health and Safety (20%) Governance and Compliance (10%) General administration and support (20%) More detail about the role, duties and responsibilities can be found in the job information shared with this vacancy. Application Deadline:

midnight (11.59pm) on Thursday 2nd January 2025 Interviews:

Thursday 16th or Friday 17th January 2025

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