Operations Team Leader – Insurance

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Full time
Location: London
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Job offered by: Wise May
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Wise May are looking for a Senior Insurance Assistant to join a busy Operations team for a friendly Insurance business in the City.

Responsible for the day-to-day running of the Operations team, including establishing and maintaining contractual data, processing Insurance and account bookings, claims handling, and managing the related cash flow. The candidate will also support the Underwriters in administrative activities related to the underwriting process.

Duties include: Maintenance of all Underwriting and Operational support tasks process documentation. Check and process accounts and claims advices. Clarify discrepancies of accounts and claims with underwriters, claim experts, cedents, and brokers. Manage cash flow, including setting up client bank accounts in the accounting system, processing outgoing/incoming payments, and following up on pending payments and open balances. Lead and manage the Operations team of 5 staff members. Liaise with other stakeholders, e.g., underwriters, reserving, closing team, and financial accounting. Understand the company priorities and act accordingly. Organize and monitor the workload within the team, maintain a low backlog, intervene when needed, and set priorities.

Skills required: Highly motivated. Enthusiastic. Team player. Exceptional organizational skills. Advanced MS Office skills (focus on MS Excel, Power Query). Business Objects skills beneficial.

Monday - Friday, 09:00-17:00, hybrid working.

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