Optical Assistant/Receptionist

Optical Dispensing Assistant Job Summary A new part-time role has become available at The Family Opticians due to a staff retirement. We are now looking for a friendly, efficient person to join our team. The successful applicant will be someone who insists on delivering an outstanding experience for all of our customers, enjoys playing a valued role in an enthusiastic team, and is keen to develop as an individual and further their career. They will be working as part of a healthcare team and at times working diligently as an individual key staff member. The part-time role is currently available (2-3 days per week), ideally for someone who lives locally and is available to work between Mon-Sat. Saturday clinics run from 9am - 12.30pm. Even if you have applied before and are interested and available, feel free to send us your updated CV as what we are looking for may have changed from previous appointments. Responsibilities and Duties All our Team Members warmly welcome our customers into our shops. They are the true definition of a ‘People’ person with a knack for instantly building a rapport and delighting our customers. Reception – To book appointments and general managing of the clinic. Administrative Duties – including writing up of orders, NHS forms, and maintenance of existing processes. Dispensing - Helping customers select the right frame and lenses for the look that suits them and providing a thorough fitting and adjustment service. General duties will evolve with experience. The Requirements: You will be well presented, fluent in English, and receive in-house training; therefore, optical experience is not always necessary. A passion for fantastic customer service is a must and you must be able to work a 3 day week between Mon-Sat. Must be happy for a potential DBS check. If another pandemic situation arises, wearing PPE (appropriate for your role) and taking appropriate vaccines will be mandatory as per government guidelines at said time for healthcare key workers. General PC skills can be helpful but not essential. Benefits Pay will be comparable to an industry standard but will vary depending on the candidate's previous experience and/or the skill sets they bring to the team. If you are new to this industry, pay will begin at £11.44/hour but we will consider transferable skills. In-house training will be provided and reviewed on an ongoing basis. Job Type:

Part-time Salary:

Starting from: £11.44/hour Expected hours: 18.5 – 22.5 per week Benefits: Employee discount Application question(s): Are you located within 10-15 miles of Bishop's Stortford? Work Location:

In person Application deadline:

25/01/2025 Reference ID:

Optical Dispensing Assistant STORT JAN 25

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