Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), a leader in its market and having a global presence in more than 40 countries across Europe, Middle East, Africa, Asia-Pacific, and North America through more than 70 fully owned subsidiaries and listed on Euronext Paris since Sept 23, 2021. In 2021, Exclusive Networks generated sales of 3.3 billion euros.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and safe digital world, and helping our people to realize their potential.
Our benefits include:
24 days holiday plus Bank holidays, increasing with service
Your birthday off
Hybrid Working
Varied working options – 4 days working 08:30am – 19:00 or 5 days working 9:00am – 17:30 or 10:00am to 18:30
Pay Care Scheme
Beer fridge Friday and quarterly social events
Free parking
Enhanced maternity and paternity leave and more .........
DUTIES AND RESPONSIBILITIES
We are looking for an Administrator to join our Operations team in either Alton, Hampshire or Mansfield, Nottinghamshire. This is a process driven role that requires a high level of attention to detail, working in a busy, high-volume environment. As the Administrator you will be raising sales orders, placing purchase orders and relevant documents, and liaising with internal and external teams.
As the Order Processing Administrator, you will:
Raise sales orders from quotes and placing purchase orders with our vendors
Ensure all licenses, support, professional services, and training SKUs are receipted in and fulfilled out within required timeframes and all relevant documentation is forwarded to the necessary parties.
Resolve any order queries/ issues ensuring minimal delay and impact on our clients.
Build and maintain positive working relationships with both internal & external clients
Know when to progress issues up the chain of management to ensure a satisfactory and timely conclusion.
Any other reasonable duties which may be required by management from time to time
QUALIFICATIONS AND EXPERIENCE
The ideal Order Processing Administrator will:
Previous administration or customer service experience
Be proficient in Microsoft office (Word, Excel & Outlook) and have excellent analytical and numerical skills with a good eye for detail.
Be personable with strong and effective written and verbal communication skills
Work well under pressure within a team and the ability to be able to prioritise with good time management
Be willing to take on colleagues’ tasks when the need arises, and to provide cover during periods of absence or peak periods.
WHO ARE EXCLUSIVE NETWORKS?
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.
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