Job description
Here at HatHats Coffee Company, we are looking for an amazing outlet supervisor to work at our Barista Academy outlet, to support the outlet manager and outlet assistant manager in running the outlet in the 'HatHats' way.
The important bits you'll need to know...
You will be required to work
4-20 hours per week, based on availability,
on a zero hour contract. You will be required to be available to work weekends and during school holidays. Your exact availability can be discussed at interview. Your location of work will be
HatHats Coffee Barista Academy
located on the Canterbury Academy campus. Your hourly wage will range from
£10.50- £11.93 per hour , depending on your age. Full training will be provided, including
coffee training
(as we like our coffee made in the 'HatHats' way!) Being a growing business, there are lots of opportunities for
career progression . The boxes you’ll need to tick… Excellent 'people person' with amazing interpersonal skills Great attention to detail Willingness to learn Highly organised with excellent time management skills and the ability to prioritise tasks Calm and friendly nature You must be able to follow process You will have the ability to use your own initiative You must have two years experience working in a customer service role In-depths of the job... It is virtually impossible to list all tasks that the outlet supervisor role consists of, however we have listed some of the responsibilities of the role below. As mentioned above, you will receive full on-the-job training to be able to confidently fulfil these responsibilities. Leading on the day-to-day operations of the space, working closely with the outlet manager and outlet assistant manager Ensuring that staff on shift are producing drinks and food to the standard of the business Taking the lead for the cleanliness of the venue whilst on shift. Ensuring that all reporting during the shift is completed accurately, including reports for Environmental Health Organisation Cash up at the end of the day Conducting a monthly stock take Customer service and complaint resolution Being a key holder for the outlet; opening and closing the outlet Making and serving hand-crafted drinks Cleaning and clearing tables Crepe making Till operation Re-stocking products Assisting with training new team members, as directed by the outlet manager and outlet assistant manager Ensuring that the outlet is prepared for any events taking place (hosted at HatHats, hosted by HatHats, or community events taking place in HatHats locations) Using own initiative and creativity to plan and create content for the HatHats social media channels. In addition to producing content, when requested by Head Office, you will be required to feature on the HatHats vlog, that is posted on social media channels and YouTube Attending outlet team meetings Should you wish to apply... Please press 'apply' and a member of the HatHats team will be in touch to invite you to an interview, of which is the first step in our 'Joining Journey'. Job Types: Part time, Permanent 0 hour contract Salary:
£10.50- £11.93
per hour Benefits: Company events Company pension Discounted or free food Store discount Schedule: Holidays Overtime Weekend availability Ability to commute/relocate: Canterbury CT2 8QA: reliably commute or plan to relocate before starting work (required) Work Location: In person
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4-20 hours per week, based on availability,
on a zero hour contract. You will be required to be available to work weekends and during school holidays. Your exact availability can be discussed at interview. Your location of work will be
HatHats Coffee Barista Academy
located on the Canterbury Academy campus. Your hourly wage will range from
£10.50- £11.93 per hour , depending on your age. Full training will be provided, including
coffee training
(as we like our coffee made in the 'HatHats' way!) Being a growing business, there are lots of opportunities for
career progression . The boxes you’ll need to tick… Excellent 'people person' with amazing interpersonal skills Great attention to detail Willingness to learn Highly organised with excellent time management skills and the ability to prioritise tasks Calm and friendly nature You must be able to follow process You will have the ability to use your own initiative You must have two years experience working in a customer service role In-depths of the job... It is virtually impossible to list all tasks that the outlet supervisor role consists of, however we have listed some of the responsibilities of the role below. As mentioned above, you will receive full on-the-job training to be able to confidently fulfil these responsibilities. Leading on the day-to-day operations of the space, working closely with the outlet manager and outlet assistant manager Ensuring that staff on shift are producing drinks and food to the standard of the business Taking the lead for the cleanliness of the venue whilst on shift. Ensuring that all reporting during the shift is completed accurately, including reports for Environmental Health Organisation Cash up at the end of the day Conducting a monthly stock take Customer service and complaint resolution Being a key holder for the outlet; opening and closing the outlet Making and serving hand-crafted drinks Cleaning and clearing tables Crepe making Till operation Re-stocking products Assisting with training new team members, as directed by the outlet manager and outlet assistant manager Ensuring that the outlet is prepared for any events taking place (hosted at HatHats, hosted by HatHats, or community events taking place in HatHats locations) Using own initiative and creativity to plan and create content for the HatHats social media channels. In addition to producing content, when requested by Head Office, you will be required to feature on the HatHats vlog, that is posted on social media channels and YouTube Attending outlet team meetings Should you wish to apply... Please press 'apply' and a member of the HatHats team will be in touch to invite you to an interview, of which is the first step in our 'Joining Journey'. Job Types: Part time, Permanent 0 hour contract Salary:
£10.50- £11.93
per hour Benefits: Company events Company pension Discounted or free food Store discount Schedule: Holidays Overtime Weekend availability Ability to commute/relocate: Canterbury CT2 8QA: reliably commute or plan to relocate before starting work (required) Work Location: In person
#J-18808-Ljbffr
