Sheffield Children’s NHS Foundation Trust
An exciting opportunity has arisen to join the Outpatient administration team at Sheffield Children's NHS Foundation Trust as a Booking Coordinator. You will need to demonstrate excellent communication & team-working skills. You will have the ability to work to a high standard of accuracy using varying computer software and information systems in a fast-paced environment. You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in your role. You will share the Trust values and be committed to equality, diversity and inclusion. Main duties of the job
To provide efficient and effective clerical services to the bookings team. You will prioritise your own workload to ensure that registration of all referrals and booking of appointments are in line with the Trust's waiting time standards and the Trust's Patient Access Policy, seeking reference from the Supervisor as required. You will work to defined working procedures to maximise effective use of clinic capacity and help ensure that the Trust meets local and national waiting time targets. A significant responsibility of the role is to accurately record information on to systems and maintain patient appointment information submitted to the Trust. About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are: Brilliant Place to work Leaders in Children's Health We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise. As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home. As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health. Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts--helping you succeed at work and beyond. Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification. Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour. Diversity Statement
At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members. Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. Person Specification
Qualifications
Educated to GCSE standard, including English or equivalent NVQ Level 3 or equivalent acquired through experience GCSE in mathematics Experience
Experience of good customer or patient care Previous experience of working in a busy multi-disciplinary team environment Experience with working with different computer software and information systems Experience of using Patient Administrative System Experience of working with medical, nursing and medical secretarial staff Knowledge
Good verbal and writing communication skills with team / clients / relatives using tact when required Ability to deal with conflict Good time management skills with the ability to work to prioritise work according to deadlines Ability to engage with and motivate others High standard of accuracy Able to work as part of a team and under own initiative Strong analytical skills Ability to establish and maintain effective working relationships Knowledge of In-patient, Waiting list or Out-patient working processes and practices Knowledge of medical records procedures Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Contract
Permanent Working pattern
Part-time Reference number
425-24-6898407 Job locations
Sheffield Children's NHS Foundation Trust
#J-18808-Ljbffr
An exciting opportunity has arisen to join the Outpatient administration team at Sheffield Children's NHS Foundation Trust as a Booking Coordinator. You will need to demonstrate excellent communication & team-working skills. You will have the ability to work to a high standard of accuracy using varying computer software and information systems in a fast-paced environment. You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in your role. You will share the Trust values and be committed to equality, diversity and inclusion. Main duties of the job
To provide efficient and effective clerical services to the bookings team. You will prioritise your own workload to ensure that registration of all referrals and booking of appointments are in line with the Trust's waiting time standards and the Trust's Patient Access Policy, seeking reference from the Supervisor as required. You will work to defined working procedures to maximise effective use of clinic capacity and help ensure that the Trust meets local and national waiting time targets. A significant responsibility of the role is to accurately record information on to systems and maintain patient appointment information submitted to the Trust. About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are: Brilliant Place to work Leaders in Children's Health We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise. As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home. As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health. Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts--helping you succeed at work and beyond. Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification. Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour. Diversity Statement
At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members. Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. Person Specification
Qualifications
Educated to GCSE standard, including English or equivalent NVQ Level 3 or equivalent acquired through experience GCSE in mathematics Experience
Experience of good customer or patient care Previous experience of working in a busy multi-disciplinary team environment Experience with working with different computer software and information systems Experience of using Patient Administrative System Experience of working with medical, nursing and medical secretarial staff Knowledge
Good verbal and writing communication skills with team / clients / relatives using tact when required Ability to deal with conflict Good time management skills with the ability to work to prioritise work according to deadlines Ability to engage with and motivate others High standard of accuracy Able to work as part of a team and under own initiative Strong analytical skills Ability to establish and maintain effective working relationships Knowledge of In-patient, Waiting list or Out-patient working processes and practices Knowledge of medical records procedures Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Contract
Permanent Working pattern
Part-time Reference number
425-24-6898407 Job locations
Sheffield Children's NHS Foundation Trust
#J-18808-Ljbffr
