An exciting opportunity has arisen within Trelawny Outpatients for a Booking Co-ordinator.
The successful candidate must have a flexible approach, possess excellent communication skills, must be reliable, well organised and able to work as part of a team or independently.
Main Duties of the Job
Duties will include but are not limited to organizing the outpatient room bookings on Book wise, ensuring all outpatient clinics are fully utilized and cancelled slots filled effectively. To meet and greet patients, carers and visitors at reception desks in line with the Trust procedures. To maintain and update the Patients Administration System (PAS) following training using the training manual and procedures supplied. The post holder will need to check patient details against a range of data sets to ensure a high level of data quality. Attention to detail is crucial. To ensure Attendances, Outcomes, Referral to Treatment (RTT) and Procedure codes are recorded onto PAS in line with policies and procedures which will guarantee funding to the Trust. You will need to have excellent communication skills and be able to work in a calm, logical and methodical way. You must be able to multi-task whilst dealing with frequent interruptions, whilst always maintaining patient confidentiality. About Us
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise. Job Responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK Person Specification
Qualifications
Good level of general education, achieving a minimum of two GCSE's (or equivalent) level 'C' in Maths and English. Audio-typing. Experience
Knowledge of Book wise system. Knowledge of MAXIMS & PAS. Experience in using the Book wise system. Practical and Intellectual Skills (Including Any Special Knowledge)
Proven communication skills. Ability to prioritise and manage own workload. Understanding of appointment systems. Good customer care skills. Ability to participate in and contribute to improving departmental work processes and procedures. Disposition/ Adjustment/ Attitude
Professional manner and self-motivated. Able to manage own workload and work as part of a team, including cross covering colleagues' leave. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Duties will include but are not limited to organizing the outpatient room bookings on Book wise, ensuring all outpatient clinics are fully utilized and cancelled slots filled effectively. To meet and greet patients, carers and visitors at reception desks in line with the Trust procedures. To maintain and update the Patients Administration System (PAS) following training using the training manual and procedures supplied. The post holder will need to check patient details against a range of data sets to ensure a high level of data quality. Attention to detail is crucial. To ensure Attendances, Outcomes, Referral to Treatment (RTT) and Procedure codes are recorded onto PAS in line with policies and procedures which will guarantee funding to the Trust. You will need to have excellent communication skills and be able to work in a calm, logical and methodical way. You must be able to multi-task whilst dealing with frequent interruptions, whilst always maintaining patient confidentiality. About Us
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise. Job Responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK Person Specification
Qualifications
Good level of general education, achieving a minimum of two GCSE's (or equivalent) level 'C' in Maths and English. Audio-typing. Experience
Knowledge of Book wise system. Knowledge of MAXIMS & PAS. Experience in using the Book wise system. Practical and Intellectual Skills (Including Any Special Knowledge)
Proven communication skills. Ability to prioritise and manage own workload. Understanding of appointment systems. Good customer care skills. Ability to participate in and contribute to improving departmental work processes and procedures. Disposition/ Adjustment/ Attitude
Professional manner and self-motivated. Able to manage own workload and work as part of a team, including cross covering colleagues' leave. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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