Outreach Adviser

Contract: Fixed term contract, until 14 April 2025. Citizens Advice in West Sussex (North, South, East) is expanding and hiring an Outreach Advisor to join our team in West Sussex, providing advice on benefits and other money-related problems. Working in partnership with the local authority and charities, our advisors will work on funded projects, with a mixture of co-location and outreach work, allowing you to work closely and make a difference. Responsibilities include advising residents on debt options, benefits, negotiating with creditors, and supporting with budgets. You will also work with funders to identify clients and interventions that will benefit from the service. Home visits may be required. You will need excellent communication skills, enjoy working with people, and be able to manage a case mix. You will support the development of local volunteers and contribute to social policy by building evidence of the impact of your work. While the ideal candidate will have experience in benefits or debt, training can be provided for the right candidate who demonstrates the necessary skills and attributes for the role. We are committed to equity, diversity, and inclusion, and support our people with ongoing training opportunities. Basic DBS required. We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

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