Overnight HR Advisor

Overnight HR Advisor focuses on building rapport and relationships with clients on each interaction.

What the role involves

• Building rapport and relationships with clients on each interaction.
• Putting the client first by responding within contractual SLA’s.
• Recording advice accurately against the appropriate cases on the relevant databases.
• Supporting with advice on documentation and information implementation.
• Supporting clients in drafting ‘ad-hoc’ letters where appropriate.
• Attending legal briefings and internal company training to ensure that advice provided is compliant with our services.

Skills and requirements

• In some cases, it may be required to highlight options that are non-compliant and therefore ensure the client is fully aware of the risks of there options.

Confirmed role details

• 25 Days Holiday + 8 Bank holidays (increases to 28 with service).
• Regular updates on Employment Law so you’re always up to date.
• Free EAP for those days when we all need someone to talk to.
• Private medical with BUPA (with length of service).

Candidate fit

• Teamwork is important to ensure the advice provided to clients, via telephone and email, is legally compliant and meets the specific needs of the clients’ business.

Additional role context

• Posted On: 21st August 2024.
• Vacancy 2 – 9pm – 7am Wednesday to Saturday for 2 weeks then Tuesday to Friday for 2 weeks.
• A senior team that listens to and responds to team feedback.