Paralegal

Application Deadline:

12 November 2024 Department:

Claims Management Location:

Bolton Description: Imagine stepping into a role where every day brings new challenges, a chance to sharpen your legal skills. As a Paralegal, you will undertake a variety of tasks to support the members of the litigation teams in achieving Client KPI's and SLA's. The variety of tasks required will depend on the Business Unit you provide Paralegal services for. Benefits: 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Hybrid working – (Working only 1 day in the office) Simply Health Care Cash Plan Pension Contribution based 5% Employee / 3% Employer Key Accountabilities: Update case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking. Draft routine court documents, including AOS, Notice of Change, Court Orders, Witness Summons, and precedent-based applications. Liaise with Courts, Counsel, Opponents, Experts, Witnesses, Insureds, and brokers to progress the case, including requesting and providing updates, requests for extensions, and booking Counsel for hearings. Follow up on outstanding instructions, documents, and other actions to ensure timely responses. Make payment requests using the appropriate process and ensure payments are received and dispatched within deadlines. Diarise and update CRU. Ensure compliance with the SRA Standards & Regulations. Undertake additional ad hoc duties to support File Handlers and the team, including recovery of Client's outlay and minor investigations on liability and quantum. Perform administrative duties on files, such as completion of MI, drafting write-off forms, and dealing with billing queries. Work Hours: 35 hours per week, Monday - Friday 9am-5pm with 1 unpaid hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home. Experience, Skills and Qualifications: Experience of working in a legal environment is desirable. Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information. Demonstrable experience of following a semi-prescribed programme of work. Ability to deal with calls and enquiries from customers, suppliers, and/or the public. Gathering and recording information. Ability to work under own initiative, prioritising and organising own workload. IT Literate; proficient in MS Office (notably Excel, Word, and Outlook). Experience of using a Claims/Case Management system. Proficient in the use of alpha numerical filing systems. GCSE grade A-C in Maths and English or equivalent. Soft Skills: Behaviours:

Displays a positive and professional attitude towards their work and colleagues. Communication:

Ability to adapt communication style to ensure mutual understanding. Planning & Organisation:

Ability to structure, manage and prioritise workload accordingly. Adaptability:

Ability to adapt to different situations and tasks while maintaining quality and service. Quality of Service:

Demonstrates an understanding of all detailed aspects of the service and function. Values: Our culture is focused on making Keoghs sustainable and successful for our people and clients. Our four values are at the heart of everything we do: We are connected We are Dynamic We are Innovative We succeed together Additional Benefits: WeCare – 24/7 online GP, mental health support, and virtual wellbeing covering various topics. Death In Service – after 1 year's service. Cycle to Work Scheme* Tech Scheme* Season Ticket Loan* Gym Flex* Access to Online Discount Sites. Discounted Gourmet Society Membership. Discounted Tickets for Merlin Attractions nationwide. Discounts at local retail outlets. *after successfully completing probation.

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