Customer Services Advisor Location:
Desborough Role Type:
Permanent / Part Time - 20 hours This is a fantastic opportunity for a customer-centric individual to join a successful award-winning organisation that puts their customers, colleagues, and communities at the heart of everything they do. The Role
Deliver exceptional customer service Provide help and support to customers and colleagues Ensure the customer journey results in good customer outcomes Demonstrate a full knowledge of the clients' products Deliver competent till management Ensure the correct policies, processes, and procedures are followed at all times Commitment to the organisation's purpose and contribute to this through their Thrive agenda General administration tasks to support the smooth running of the Branch Full training will be given and ongoing support to ensure you develop into the role and be the best you can be. Key Skills
Good customer service skills gained in a customer-facing role High levels of accuracy and numeracy Flexible & adaptable Sense of community Passionate about what you do Salary:
£13,236 (inclusive of 1 Saturday a month worked) Working hours:
20 hours per week + 1 Saturday/month at Market Harborough - Working Hours are Monday, Tuesday, Wednesday, and Friday (not Thursdays) - Saturdays on a rota basis, 8.45am-12.15pm 1 Saturday per month, all Saturdays are worked at Market Harborough and travel time and expenses will be paid, if applicable Please apply today for immediate consideration for this amazing part-time opportunity.
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