Nunsmere Hall, a Country House Hotel in the heart of Cheshire, has a fantastic opportunity for a bright and enthusiastic Part time
Receptionist
to join our team. What's in it for you? Competitive rates of pay Free parking Staff meals Regular team incentives and prizes to be won Birthday voucher Training and development opportunities Welfare support for you and your immediate family Your main duties & responsibilities will be: To liaise between the guest and hotel teams to ensure complete guest satisfaction, identifying and responding to any guest requests, efficiently and effectively. Responsible for switchboard operation and transferring phone calls to correct extension or taking accurate messages Responsible for the making of reservations for guests over phone, in writing, or walk ins Collecting, posting, and balancing payments to the Rezlynx system Accounting for all activity (transactions & postings) for entire shift. Informing guests of amenities available as well as pertinent hotel information at all times. Oversee the cashing up of the Reception till. To communicate & liaise with all departments on a daily basis as and when required. The ideal candidate should have: Good experience working in a busy Reception environment Good communication and organisational skills Commitment to delivering excellent customer care A get up and go attitude This is a flexible part time position, hours to be discussed on interview. Hours of work are on a rota basis including weekends. Job Types: Part-time, Permanent Pay: Up to £11.44 per hour Benefits: Company pension Discounted or free food Employee discount On-site parking Schedule: 8 hour shift Monday to Friday Weekend availability Work Location: In person
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Receptionist
to join our team. What's in it for you? Competitive rates of pay Free parking Staff meals Regular team incentives and prizes to be won Birthday voucher Training and development opportunities Welfare support for you and your immediate family Your main duties & responsibilities will be: To liaise between the guest and hotel teams to ensure complete guest satisfaction, identifying and responding to any guest requests, efficiently and effectively. Responsible for switchboard operation and transferring phone calls to correct extension or taking accurate messages Responsible for the making of reservations for guests over phone, in writing, or walk ins Collecting, posting, and balancing payments to the Rezlynx system Accounting for all activity (transactions & postings) for entire shift. Informing guests of amenities available as well as pertinent hotel information at all times. Oversee the cashing up of the Reception till. To communicate & liaise with all departments on a daily basis as and when required. The ideal candidate should have: Good experience working in a busy Reception environment Good communication and organisational skills Commitment to delivering excellent customer care A get up and go attitude This is a flexible part time position, hours to be discussed on interview. Hours of work are on a rota basis including weekends. Job Types: Part-time, Permanent Pay: Up to £11.44 per hour Benefits: Company pension Discounted or free food Employee discount On-site parking Schedule: 8 hour shift Monday to Friday Weekend availability Work Location: In person
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