Part Time Service Administrator – Volkswagen Group

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Part time
Location: Swindon
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Job offered by: Fish Brothers
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Category: IT & Technology
Benefits: 23-27 days holiday (FTE) Contributory pension scheme (including pension contribution matching) Employee car scheme Healthcare Cash Plan Enhanced Maternity and Paternity Pay Birthday Leave Staff discount Cycle to work scheme Salary: £6,589.00 Closing Date: 07/02/2025 Fish Brothers is a multi-franchise car dealer group based in Swindon. We believe in going the extra mile for our customers. With many returning time after time, we know how important quality and good customer service is. With over 75 years of experience in the motoring industry, we are recognised as one of Swindon’s renowned car dealer groups. We are currently seeking a dedicated and enthusiastic Service Administrator to become a key part of our new, purpose-built VW Group Service Centre on Hawksworth Industrial Estate. Role Overview: As a Service Administrator, you’ll be at the heart of our service operations, providing top-notch support to ensure every customer interaction—whether in person, over the phone, or via email—is seamless and positive. Reporting to the Service Manager, your responsibilities will include recalling and following up with Customers, completing spreadsheets, and offering general administrative and customer service support. What We’re Looking For: Enthusiasm and commitment to helping our team achieve its goals. Strong communication, organisational, and administrative skills. Attention to detail with a focus on delivering outstanding customer service. We welcome candidates with a solid background in administration or customer service. This is a part-time role of 10 hours per week, with set working days of Tuesdays and Fridays.

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