Partner Operations Team Lead

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Full time
Location: London
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Job offered by: Innovation Group
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Job Details: Partner Operations Team Leader

Vacancy Name:

Partner Operations Team Leader Employment Type:

Permanent Location:

London Who are we? Ki is the biggest global insurance tech company you’ve never heard of, unless you’ve been looking to insure a satellite, wind farm or music festival recently. Having written over $877m in gross written premium in 2023, we’ve achieved significant growth since our beginnings in 2021. Our investors were excited about the fact we were revolutionising the way a 333 year-old industry was working. Together with partners at Google and UCL, we developed Ki and created a platform that helps insurance brokers place risk in a fast and frictionless way. Purpose of the Role: You will work with a team of Digital Underwriting Assistants and Operations Team Leaders to manage and coordinate operational activity for Ki's partners. You will provide outstanding service to partners, ensuring query resolution and high-quality data and reporting. You will be responsible for maintaining and monitoring the flow of work between Ki Underwriting Operations and partners, ensuring issues are addressed in a timely and accurate manner. You will coordinate and lead general meetings with our partners, assisting with the investigation and resolution of any data quality issues that arise. You will identify root causes of issues and implement appropriate remedial action, including training and upskilling existing Underwriting Assistants. If you have a track record of success in operations-focused roles within the Lloyd's market and thrive in a high-paced environment, we'd love to hear from you. Our culture: Inclusion & Diversity is at the heart of our business at Ki. We recognise that diversity in age, race, gender, ethnicity, sexual orientation, physical ability, thought, and social background brings richness to our working environment. We believe you should be you, no matter who you are, where you’re from, how you think, or who you love. You’ll get a highly competitive remuneration and benefits package, which is kept under constant review to ensure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary efforts by teams or individuals. If this sounds like a role and a culture that appeals to you, let us know.

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