Managing and growing existing relationships with clients to drive incremental business. Identify and proactively source new leads, approach and successfully develop in order to achieve agreed targets. Negotiating terms of sales, agreements and closing sales with customers. Responding to customer queries and resolving their objections to encourage them to make a purchase. Proactively responding to all inbound enquirers in a timely and professional manner, converting enquiries into sales by gathering information, discussing packages, emailing quotes and follow up calls. Cross selling and upselling to support other commercial revenue teams. Managing the renewals process for the advertising accounts by supporting customers to re-purchase. Key Skills and Experience
Excellent customer service and communication skills. Ability to engage and build rapport with customers. Ability to remain positive in challenging situations. Ability to work independently as well as part of a team. Basic IT skills. Previous sales experience is desirable. The ideal candidate will be available to work evenings and weekends to cover match day fixtures and events as required. The position will be offered on a full-time basis. All relevant training will be provided. This organisation is committed to safeguarding and promoting the welfare of children and adults at risk and expects all staff and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing. To apply, please complete and return the
application form
along with your CV and a covering letter, to Human Resources, SCFC Jobs, bet365 Stadium, Stanley Matthews Way, Stoke-on-Trent, ST4 4EG or email to
stokejobs@stokecityfc.com
quoting ‘PSE2501SCFCW’ in the subject line. Alternatively, telephone the Human Resources department on 01782 592145 for an application form. Closing date for applications is Monday 3rd February 2025. Stoke City Football Club endorses the principle of Equality and will strive to ensure that everyone who wishes to be involved in the Club will be treated fairly and with respect, regardless of their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation.
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