Parts Sales Advisor – Stoke-On-Trent – Permanent Role –
Automotive experience is ESSENTIAL. Salary: £22,000-£25,000 (Depending on Experience) Shift: Monday to Friday, 08:30-17:00 Silver Arrow require a Parts Sales Advisor for our client based in the Stoke-On-Trent area. This is a full-time and permanent position. Your Role: To process any parts related enquiries giving the correct identification and information required. To promote parts in compliance with customer upselling guidelines. To assist and develop parts sales with the objective of meeting Branch Parts Targets. To provide 24-hour call-out as per rota. To assist and maintain stock room duties. To deputise in all areas of the parts department, as directed by the Branch Manager. Attend any training course as deemed necessary by the parts supervisor. To ensure compliance and achievement of CSI and UTP targets. Ensure workstation and parts departments comply with 5S programme. To liaise with customers and assist with any queries, keeping up with progress. To maintain the Parts Department standards, adhere and uphold all ISO9002 requirements. To provide information, maintain records and carry out all duties in an accurate, efficient and timely manner. To undertake such other tasks as may reasonably be required. To enhance the image and reputation of the company whilst supporting its commercial interests. To comply with good health and safety practice, all statutory requirements, company policies and standard procedures. What we need from you: 1 year experience with motor vehicle parts (Commercial desired). Proactive approach in maintaining customer standards. Good telephone manner. Attention to detail. Problem solving skills. Good analytical, organisational and administration skills. Perm Benefits: Contribution pensions up to 8%. Fantastic Loan Car Scheme open to all – a new VAG group car every 6 months. Bonus. 25-day holiday with the opportunity to buy up to 5 more days. Full sick & holiday pay. Main dealer training and technical support. Overtime available. Access to fully subsidised employee assistance programme. Cycle to work scheme up to £3k. ISA saving scheme with additional contributions (subject to T’s & C’s). Access to Health Care Plan. Career development within a worldwide company. 18% Ducati Discount. Mortgage Overpayment with additional contributions (subject to T’s & C’s). £1000 Bonus Employee Referral Scheme (subject to T’s & C’s). At Silver Arrow, our priority is
you . We strongly believe in getting to know
you
and understanding
your
needs in the hope of building a great working relationship.
#J-18808-Ljbffr
Automotive experience is ESSENTIAL. Salary: £22,000-£25,000 (Depending on Experience) Shift: Monday to Friday, 08:30-17:00 Silver Arrow require a Parts Sales Advisor for our client based in the Stoke-On-Trent area. This is a full-time and permanent position. Your Role: To process any parts related enquiries giving the correct identification and information required. To promote parts in compliance with customer upselling guidelines. To assist and develop parts sales with the objective of meeting Branch Parts Targets. To provide 24-hour call-out as per rota. To assist and maintain stock room duties. To deputise in all areas of the parts department, as directed by the Branch Manager. Attend any training course as deemed necessary by the parts supervisor. To ensure compliance and achievement of CSI and UTP targets. Ensure workstation and parts departments comply with 5S programme. To liaise with customers and assist with any queries, keeping up with progress. To maintain the Parts Department standards, adhere and uphold all ISO9002 requirements. To provide information, maintain records and carry out all duties in an accurate, efficient and timely manner. To undertake such other tasks as may reasonably be required. To enhance the image and reputation of the company whilst supporting its commercial interests. To comply with good health and safety practice, all statutory requirements, company policies and standard procedures. What we need from you: 1 year experience with motor vehicle parts (Commercial desired). Proactive approach in maintaining customer standards. Good telephone manner. Attention to detail. Problem solving skills. Good analytical, organisational and administration skills. Perm Benefits: Contribution pensions up to 8%. Fantastic Loan Car Scheme open to all – a new VAG group car every 6 months. Bonus. 25-day holiday with the opportunity to buy up to 5 more days. Full sick & holiday pay. Main dealer training and technical support. Overtime available. Access to fully subsidised employee assistance programme. Cycle to work scheme up to £3k. ISA saving scheme with additional contributions (subject to T’s & C’s). Access to Health Care Plan. Career development within a worldwide company. 18% Ducati Discount. Mortgage Overpayment with additional contributions (subject to T’s & C’s). £1000 Bonus Employee Referral Scheme (subject to T’s & C’s). At Silver Arrow, our priority is
you . We strongly believe in getting to know
you
and understanding
your
needs in the hope of building a great working relationship.
#J-18808-Ljbffr
