Parts Sales Advisor

Vincents is a successful family-owned business. Established in 1966 and now employing over 60 people across our four branches covering Cornwall, Devon and Somerset. We are the market leaders in agricultural, construction and groundcare products, holding the market leading Kubota franchise along with many other brands including Kverneland, Ktwo, Nugent, Grillo, Baroness, Trimax and Ausa. Job Purpose: We are currently looking for an enthusiastic and driven Parts Sales Advisor to join our new team at our Smithaleigh branch. As a key member of the team, you will actively promote and sell a wide range of Agricultural, Construction, Groundcare & Nugent Trailers spares to our customers, face to face, by telephone and by email, whilst also supplying technicians in our workshop with their required parts in a timely manner. Main Duties & Responsibilities: Dealing with incoming telephone enquiries to the branch Serving all customers in the shop Picking and packing stock and dealing with receipts of items for customers and for stock Advising customers when their stock has been received and is ready for collection Providing parts assistance to the service department Maintaining the parts stock and the displays in the shop in a clean, orderly and organised manner Provide administrative support to the parts department including ordering, booking in, storing correctly through to sales and invoicing Being a key holder Plus, any other duties as requested by the General Manager Secondary Responsibilities: Keep confidential and company business or statistics. To provide high levels of customer service To represent Vincent Tractors & Plant and promote its brand throughout all activities. Ability to work hours as required by the business. The above is not an exhaustive list and other duties and responsibilities may be included in the role as the business develops over time. Person Specification: ATTRIBUTES: Knowledge of inventory monitoring practices Background in the construction / groundcare / agricultural industry, who is familiar with the industry, machinery and terminology. Education/ Training: 4 GSCE or equivalent, Maths and English grade C or above Qualities, knowledge & skills: High level of customer service People-oriented Knowledge and ability of parts pricing procedures Leadership Initiative Problem solving Analytical skills Delegation Detail-oriented Organisation Knowledge around new models, and inventory reports Ability to use computers and computer capabilities for inventory, record keeping, parts information etc Machinery background Additional factor: Willing to work additional hours as required. Are you looking to enhance your technical abilities within a supportive and highly successful family-owned business? Then look no further! Vincent Tractors & Plant can offer you: Full time position: 8.00am- 5.30pm. Monday - Friday. (5.00pm Wintertime). Saturday: 8.00am to 12.00pm on a rota basis Competitive pay depending on experience plus overtime pay over 39hrs. 24 days Holiday allowance plus Bank Holidays Contributory pension scheme Group life cover Eye care support To apply, please submit a CV and a cover letter. Within your cover letter, please explain how you meet the criteria for the role or call 01726 860332 for further information.

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