Patch Manager
to join their team based in
Banbridge. This is a Full-Time Monday - Friday position. 37 hours per week. Monday - Friday 9 - 5. Salary : £30,206 - £33,900 per annum, plus benefits. Responsibilities : Tenancy termination & management of empty properties (voids). Tenancy management of existing and new tenancies and other tenure types existing within managed estates / properties. Secure tenants seeking to transfer to other social housing. Succession, assignment, joint tenancy & direct exchange applications. Income Collection and rent account management in respect of new, existing and outgoing tenants. Planned maintenance and associated consultation, customer payments, organising, recording and monitoring associated decant and other arrangements for tenants as necessary. Community involvement, community cohesion and community safety. Requirements : Hold a degree (Level 6*) or equivalent and a minimum of 1 year relevant experience in a customer support environment. OR Hold a BTEC Higher Cert/Diploma (Level 5*) qualification in Housing and a minimum of 1 year relevant experience in a customer support environment. OR Hold a BTEC Higher Cert/Diploma (Level 5*) or equivalent and a minimum of 2 years relevant experience in a customer support environment. OR Can demonstrate equivalent continuing professional development or experiential learning and at least 3 years relevant experience in a customer support environment. AND Possess a current driving licence or have access to a form of transport that enables them to meet the requirements of the post in full including with reasonable travel timeframes.
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