Responsibilities:
Contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed to provide an efficient, professional, and standard service to all patients, visitors, consultants, and staff. All patient queries are dealt with efficiently and professionally.
Act as the first point of contact for all persons attending the hospital, including patients, staff, visitors, consultants, and contractors.
Manage day-to-day referrals from the Referral Management Centre, including triage, adherence to the 18-week Referral to Treatment timescales, and management of SPOT contract patients.
Demonstrate proficiency in the use of a PC, including software and systems.
Exhibit basic financial awareness.
Possess previous administration experience in a private healthcare environment.
Minimum Requirements:
Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
Circle Health Group Healthcare offers a competitive hourly rate.
#J-18808-Ljbffr
#J-18808-Ljbffr
