Patient and Public Involvement and Engagement Facilitator
An opportunity to be part of a supportive and enthusiastic multidisciplinary team who is passionate about enabling people to take part in health and care research. As a member of the strategic development directorate, this new role specifically supports the engagement and inclusion function of our organisation, responsible for the delivery of a range of workstreams that ensure that the patient and public voice is embedded in the ways that we work. Working closely with, and supporting the Study Participation and Inclusion Managers, this role will provide opportunities to be involved, learn about, and contribute to other parts of the services we provide across the whole organisation and our delivery partners. The South East RRDN team works in partnership with a large number of NHS hospitals, GP practices, care homes, local authorities, and other health and care providers across Kent, Surrey, and Sussex. We welcome applications from candidates across Kent, Surrey, and Sussex, as we have bases in Guildford, Falmer, and Canterbury. The interviews for this role will be held on Tuesday 25th February 2025. Main Duties of the Job
The role provides variety, working with people across the South East and the wider RDN, delivery organisations, and community organisations across the region. Day to day you will be championing and supporting the involvement of our public partners, delivering events, deepening or establishing new relationships with individuals and under-served communities, and offering advice and insight to our ongoing strategic plans in this function. Passion and commitment to public partnerships, an ability to develop trusting relationships, strong communication skills, and an appreciation of the barriers and solutions to equitable access to health and care research is essential. You will apply the principles of involvement and engagement to your work and support others to do so. The impact of this role will include a well-supported, engaged, and impactful group of public partners. This role will contribute demonstrably towards the inclusion of under-served populations in research. About Us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you feel valued from your initial interview through your entire tenure. We are clinically led and provide joined-up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere, and Cranleigh. We provide adult community health services in homes across Guildford and Waverley. The Care Quality Commission (CQC) has given us an overall rating of Outstanding. Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us. Although it isn't the Trust's normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible. Job Responsibilities
KEY RESULT AREAS/MAIN DUTIES AND RESPONSIBILITIES: STRATEGIC LEADERSHIP
Attend and contribute to strategic level meetings to support public contributors in their engagement activities and the wider RRDN team with practical duties associated with engagement and inclusion events. Co-develop recruitment strategies aimed at engaging diverse populations to participate in research and seek out involvement and inclusion opportunities across the region. INFORMATION & ADMINISTRATION
Disseminate engagement and inclusion resources to key stakeholders. Facilitate the management of RRDN engagement activities and support the Research Participation Inclusion Managers with planning and delivery of these. Collate and analyse information from multiple systems and data sources in relation to engagement activities, interpreting complexities within to shape presentations and communications, and to inform planning and design of future engagement activities. Co-produce engagement tools and resources for use by RDN colleagues applicable for settings such as community groups, general practice, education settings, and with under-served communities. OPERATIONAL MANAGEMENT
Facilitate the delivery of RRDN engagement activities, including through Be Part of Research and Join Dementia Research, alongside the Research Participation Inclusion Manager. Champion and enable research teams to deliver the Participant in Research Experience Survey (PRES) supporting business intelligence colleagues to populate the national PRES dashboard and reporting of data to optimise improvements in research delivery and participation at both a national and local level. Plan community outreach and lead partnership building activities as required. Create content for public engagement and inclusion training programmes aimed at increasing research participation and awareness of RDN services. Organise meetings and facilitate conversations with public partners and key stakeholders about initiatives aimed at increasing participation and diversity in research. SERVICE IMPROVEMENT & DEVELOPMENT
Contribute to audit and creation of NIHR Standard Operating Procedures for public engagement and inclusion. PERFORMANCE MANAGEMENT
Regular requirement to produce detailed reports on public engagement and inclusion activities to a range of audiences, including outputs and outcomes from participation initiatives across the RRDN region and wider RDN. Collate evaluation data and feedback and produce reports for wider dissemination. LIFE SCIENCES INDUSTRY
Work collaboratively with the Patient Engagement in Clinical Development service to help signpost to regional networks/groups to support the recruitment of public contributors for commercial research engagement activities. CONTINUOUS IMPROVEMENT
Promote a culture of continuous improvement and wellbeing. COMMUNICATION & STAKEHOLDER MANAGEMENT (NHS AND NON-NHS)
Facilitate in-person meetings and online public events. Organise meetings and facilitate conversations with public partners and key stakeholders about initiatives aimed at increasing participation in research. Facilitate stakeholder briefings. Liaise with Study Participation Inclusion Facilitators from other RRDN regions to understand challenges and share best practice across the RDN. Undertake stakeholder mapping exercises to identify new and existing partners, plan and undertake community outreach and partnership building activities as required. Facilitate the delivery of the RDN public partner induction programme. ENSURING PATIENT, CARER AND PUBLIC INFORM AND INFLUENCE DELIVERY OF RDN STRATEGY
Contribute to the scoping and management of stakeholder networks across public engagement and inclusion to inform strategic planning of regional services based on the prioritisation of participant need and site-level feedback. Contribute to the management of a community of RDN Public Partners, often being the first interaction with the RDN, helping them to seek out opportunities to champion the public voice across RDN services and be actively involved in RDN strategy development and delivery. Demonstrate a comprehensive understanding of key inclusion and public engagement values and principles that underpin national strategies. Provide key intelligence to inform meaningful and valued engagement with under-served communities and marginalised populations through regional level stakeholder engagement and mapping, and contribution of insights to actively avoid duplication and optimise continuous improvement and prioritisation of services. KEY RESULT AREAS:
Delivery of regional targets for Participant Experience in Research survey and co-production of annual report. SPECIALIST RESPONSIBILITIES
Data upload and reporting as required for Participant Experience in Research survey. Person Specification
Qualifications
Postgraduate qualification (e.g. Post Graduate Diploma) in a relevant subject or equivalent level of experience. Facilitation training/qualification. Knowledge and Experience
Skilled facilitator with experience of group facilitation, designing and delivering virtual public events and training using participatory approaches (a qualification or course certificate is desirable). Understanding of the principles and methodology of co-design and co-production. Experience of undertaking community engagement work in a health research and/or health service context, particularly experience of engaging underserved communities with health and social care research or health/social care services. Knowledge of barriers to research participation amongst under-served communities or those experiencing health inequalities. Experience of writing reports and other communication material, analysing and incorporating data as required. Experience of developing recruitment and publicity materials aimed at members of the public. Project management experience with excellent organisational skills and ability to prioritise work and meet deadlines. Knowledge of data platforms such as NIHR Online Data Platform (ODP) is an advantage. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £39,205 to £47,084 a year Pro Rata Per Annum inc. HCAS
#J-18808-Ljbffr
An opportunity to be part of a supportive and enthusiastic multidisciplinary team who is passionate about enabling people to take part in health and care research. As a member of the strategic development directorate, this new role specifically supports the engagement and inclusion function of our organisation, responsible for the delivery of a range of workstreams that ensure that the patient and public voice is embedded in the ways that we work. Working closely with, and supporting the Study Participation and Inclusion Managers, this role will provide opportunities to be involved, learn about, and contribute to other parts of the services we provide across the whole organisation and our delivery partners. The South East RRDN team works in partnership with a large number of NHS hospitals, GP practices, care homes, local authorities, and other health and care providers across Kent, Surrey, and Sussex. We welcome applications from candidates across Kent, Surrey, and Sussex, as we have bases in Guildford, Falmer, and Canterbury. The interviews for this role will be held on Tuesday 25th February 2025. Main Duties of the Job
The role provides variety, working with people across the South East and the wider RDN, delivery organisations, and community organisations across the region. Day to day you will be championing and supporting the involvement of our public partners, delivering events, deepening or establishing new relationships with individuals and under-served communities, and offering advice and insight to our ongoing strategic plans in this function. Passion and commitment to public partnerships, an ability to develop trusting relationships, strong communication skills, and an appreciation of the barriers and solutions to equitable access to health and care research is essential. You will apply the principles of involvement and engagement to your work and support others to do so. The impact of this role will include a well-supported, engaged, and impactful group of public partners. This role will contribute demonstrably towards the inclusion of under-served populations in research. About Us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you feel valued from your initial interview through your entire tenure. We are clinically led and provide joined-up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere, and Cranleigh. We provide adult community health services in homes across Guildford and Waverley. The Care Quality Commission (CQC) has given us an overall rating of Outstanding. Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us. Although it isn't the Trust's normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible. Job Responsibilities
KEY RESULT AREAS/MAIN DUTIES AND RESPONSIBILITIES: STRATEGIC LEADERSHIP
Attend and contribute to strategic level meetings to support public contributors in their engagement activities and the wider RRDN team with practical duties associated with engagement and inclusion events. Co-develop recruitment strategies aimed at engaging diverse populations to participate in research and seek out involvement and inclusion opportunities across the region. INFORMATION & ADMINISTRATION
Disseminate engagement and inclusion resources to key stakeholders. Facilitate the management of RRDN engagement activities and support the Research Participation Inclusion Managers with planning and delivery of these. Collate and analyse information from multiple systems and data sources in relation to engagement activities, interpreting complexities within to shape presentations and communications, and to inform planning and design of future engagement activities. Co-produce engagement tools and resources for use by RDN colleagues applicable for settings such as community groups, general practice, education settings, and with under-served communities. OPERATIONAL MANAGEMENT
Facilitate the delivery of RRDN engagement activities, including through Be Part of Research and Join Dementia Research, alongside the Research Participation Inclusion Manager. Champion and enable research teams to deliver the Participant in Research Experience Survey (PRES) supporting business intelligence colleagues to populate the national PRES dashboard and reporting of data to optimise improvements in research delivery and participation at both a national and local level. Plan community outreach and lead partnership building activities as required. Create content for public engagement and inclusion training programmes aimed at increasing research participation and awareness of RDN services. Organise meetings and facilitate conversations with public partners and key stakeholders about initiatives aimed at increasing participation and diversity in research. SERVICE IMPROVEMENT & DEVELOPMENT
Contribute to audit and creation of NIHR Standard Operating Procedures for public engagement and inclusion. PERFORMANCE MANAGEMENT
Regular requirement to produce detailed reports on public engagement and inclusion activities to a range of audiences, including outputs and outcomes from participation initiatives across the RRDN region and wider RDN. Collate evaluation data and feedback and produce reports for wider dissemination. LIFE SCIENCES INDUSTRY
Work collaboratively with the Patient Engagement in Clinical Development service to help signpost to regional networks/groups to support the recruitment of public contributors for commercial research engagement activities. CONTINUOUS IMPROVEMENT
Promote a culture of continuous improvement and wellbeing. COMMUNICATION & STAKEHOLDER MANAGEMENT (NHS AND NON-NHS)
Facilitate in-person meetings and online public events. Organise meetings and facilitate conversations with public partners and key stakeholders about initiatives aimed at increasing participation in research. Facilitate stakeholder briefings. Liaise with Study Participation Inclusion Facilitators from other RRDN regions to understand challenges and share best practice across the RDN. Undertake stakeholder mapping exercises to identify new and existing partners, plan and undertake community outreach and partnership building activities as required. Facilitate the delivery of the RDN public partner induction programme. ENSURING PATIENT, CARER AND PUBLIC INFORM AND INFLUENCE DELIVERY OF RDN STRATEGY
Contribute to the scoping and management of stakeholder networks across public engagement and inclusion to inform strategic planning of regional services based on the prioritisation of participant need and site-level feedback. Contribute to the management of a community of RDN Public Partners, often being the first interaction with the RDN, helping them to seek out opportunities to champion the public voice across RDN services and be actively involved in RDN strategy development and delivery. Demonstrate a comprehensive understanding of key inclusion and public engagement values and principles that underpin national strategies. Provide key intelligence to inform meaningful and valued engagement with under-served communities and marginalised populations through regional level stakeholder engagement and mapping, and contribution of insights to actively avoid duplication and optimise continuous improvement and prioritisation of services. KEY RESULT AREAS:
Delivery of regional targets for Participant Experience in Research survey and co-production of annual report. SPECIALIST RESPONSIBILITIES
Data upload and reporting as required for Participant Experience in Research survey. Person Specification
Qualifications
Postgraduate qualification (e.g. Post Graduate Diploma) in a relevant subject or equivalent level of experience. Facilitation training/qualification. Knowledge and Experience
Skilled facilitator with experience of group facilitation, designing and delivering virtual public events and training using participatory approaches (a qualification or course certificate is desirable). Understanding of the principles and methodology of co-design and co-production. Experience of undertaking community engagement work in a health research and/or health service context, particularly experience of engaging underserved communities with health and social care research or health/social care services. Knowledge of barriers to research participation amongst under-served communities or those experiencing health inequalities. Experience of writing reports and other communication material, analysing and incorporating data as required. Experience of developing recruitment and publicity materials aimed at members of the public. Project management experience with excellent organisational skills and ability to prioritise work and meet deadlines. Knowledge of data platforms such as NIHR Online Data Platform (ODP) is an advantage. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £39,205 to £47,084 a year Pro Rata Per Annum inc. HCAS
#J-18808-Ljbffr
