Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
Do you want to be part of a team that literally changes lives?
In return you'll have the opportunity to develop your career through ongoing training and development.
Each day will vary however the core components of your role will include:
Engaging with existing customers/patients
Handling customer enquiries quickly and efficiently
Understand customers/patient demand and needs
Overcome objectives and resolve them
Maintain and develop product knowledge and customer service skills
Accurate maintenance of patient records
Essential skills:
Excellent verbal and written communication skills
The ability to deal with customers over the telephone in a confident and professional manner
A willingness to learn
Excellent rapport building and communication skills with the ability to overcome objections
What’s in it for you?
Free or discounted optical products/procedures
Discounted prescription and non-prescription eye care (including family)
Cycle to work scheme
Discounted City Centre parking
This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.
If you are interested in being considered for the role please apply now.
Optical Express is an equal opportunities employer.
Seniority level Not Applicable
Employment type Full-time
Job function Customer Service
Industries Hospitals and Health Care
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For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
Do you want to be part of a team that literally changes lives?
In return you'll have the opportunity to develop your career through ongoing training and development.
Each day will vary however the core components of your role will include:
Engaging with existing customers/patients
Handling customer enquiries quickly and efficiently
Understand customers/patient demand and needs
Overcome objectives and resolve them
Maintain and develop product knowledge and customer service skills
Accurate maintenance of patient records
Essential skills:
Excellent verbal and written communication skills
The ability to deal with customers over the telephone in a confident and professional manner
A willingness to learn
Excellent rapport building and communication skills with the ability to overcome objections
What’s in it for you?
Free or discounted optical products/procedures
Discounted prescription and non-prescription eye care (including family)
Cycle to work scheme
Discounted City Centre parking
This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.
If you are interested in being considered for the role please apply now.
Optical Express is an equal opportunities employer.
Seniority level Not Applicable
Employment type Full-time
Job function Customer Service
Industries Hospitals and Health Care
#J-18808-Ljbffr
