Patient Navigator

·
Full time
Location: Minehead
·
Job offered by: NHS
·
Are you a friendly, outgoing individual with excellent communication skills and confidence using IT systems? Do you thrive on administrative tasks and stay calm under the pressure of managing multiple phone calls every day? If so, we'd love to hear from you! Join Our Team as a

Receptionist (Patient Navigator)

at

Minehead Medical Centre !

Main duties of the job In this essential role, you will ensure the smooth running of the surgery, providing patients with a positive experience while supporting our team to deliver outstanding care. We understand how important your role is and will value your contributions every step of the way.

What We're Looking for

A confident communicator with a friendly, patient, and professional attitude.

Someone who can handle a fast-paced, demanding environment with ease.

Prior experience in healthcare or administrative roles is desirable, but not essential. Full training will be provided.

Job Responsibilities Key Responsibilities

Welcoming patients and visitors, managing check-ins, and providing appointment information.

Answering phone calls and handling patient inquiries with empathy and professionalism.

Scheduling and managing appointments using our system.

Processing prescription requests from patients and pharmacies.

Handling patient queries in person, over the phone, and via email.

Managing incoming and outgoing correspondence, including emails and letters, with accuracy.

Keeping the reception area tidy and ensuring smooth handovers for colleagues.

Completing administrative tasks such as patient registrations and updates.

Why Join Us? At Minehead Medical Centre, we are proud of our friendly, supportive environment. You will play a vital role in providing a safe and positive experience for our patients, while also helping the team deliver exceptional care.

If you are ready to take on a rewarding role where your skills will make a real difference, we would love to hear from you. Apply now and become an integral part of our team!

Location : Minehead Medical Centre, 2 Irnham Road, Minehead, TA24 5DL

System used : EMIS

About Us OneMedical Group was founded in 2004 on the idea that there is a better way to care for communities. Our mission of 'Improving lives' is underpinned by our core values of 'Putting People First, Working Together for a Healthier Future'.

We are committed to NHS values and reducing health inequalities. OneMedical Group is a national award-winning health and wellbeing company, working within the NHS, delivering high-quality primary, urgent, and community care. We believe in delivering services that improve the health and wellbeing of individuals and communities.

Employer Details Employer Name : OneMedical Group

Address : Minehead Medical Centre, Minehead, Somerset, TA24 5DL

Employer's Website :

OneMedical Group

We reserve the right to close this advert early.

#J-18808-Ljbffr

Recent Jobs

London (On site) · Full time

Are you a smart, driven professional who takes pride in making a difference in local communities? Turner & Townsend’s Real Estate division is experiencing significant growth and we’re looking for an experienced industry professional with health project experience to join our high-performing and collaborative Project Management team. Why Join Us? Impactful Work: Contribute to social [...]Read More... from Assistant Project Manager – Healthcare See details

Chasetown (On site) · Full time

My client, Autosmart International are a manufacturing success story! Site Operations Manager – leading fast-paced manufacturing and warehousing About Our Client Autosmart International is a manufacturing success story, leading the field in vehicle cleaning products. We are the No.1 choice of automotive trade customers across the UK. We have doubled in size in the last [...]Read More... from Site Operations Manager See details

London (On site) · Full time

CSS are looking for an experienced duty officer to join our client’s team who are a local council responsible for all areas within the Tendering district. Working hours: All shifts are 8 hours long with various start times available: Monday to Friday – start times between 6AM – 3PM Saturday & Sunday – 6AM – [...]Read More... from Duty Officer See details