Detailed job description and main responsibilities
For a detailed overview of the post, including associated duties and responsibilities, please refer to the affixed job description & person specification.
Both options would be considered based on interview - Permanent and Fixed Term.
Person specification
Values & Behaviours
Essential criteria
Put the patient first by being happy, helpful, caring, respectful and patient Always taking opportunities to improve, encouraging excellence Work as one team - communicate, collaborate and share Respect each other by being polite, pleasant and listening Education & Qualifications
Essential criteria
Good general education with GCSE or equivalent in English at grade C or above Working knowledge of computers Desirable criteria
NVQ level 2 or equivalent practical experience Experience
Essential criteria
Previous experience in an administrative role Experience in customer care Experience of working with senior staff and managing confidential issues and matters Desirable criteria
Previous experience in a medical / healthcare setting Previous experience of working in the NHS Previous experience of working with Dictate IT Skills & Knowledge
Essential criteria
Demonstrates commitment to a professional and high level service and a professional attitude to own work Able to act with minimal guidance to set targets and standards for self within the parameters of the role Good written / verbal skills Good organisation Excellent telephone manner Good level of IT skills including Microsoft Word, Outlook and Excel Email and internet competent Able to manage and prioritise all incoming and outgoing correspondence, initiating responses where appropriate Able to apply creative solutions to problems. Desirable criteria
Knowledge of medical terminology An understanding of the A&E Quality Indicators Working Knowledge of iPM and iCM Your application
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria. References
You will be required to provide 3 years of employment/educational history. We
do not
accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks. Closing date
In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. Shortlisting
You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly. DBS
We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role. Disability Advice Line
SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our
Confidential Disability Advice Line at: Telephone: 02082963786 Text: 07501066267 Email: esth.dal@nhs.net. Our confidential answering service is available after 5pm. Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Documents to download
JD & Person Spec (PDF, 528.6KB) DBS Policy (PDF, 101.1KB) We're here to care (DOC, 39.0KB)
#J-18808-Ljbffr
Values & Behaviours
Essential criteria
Put the patient first by being happy, helpful, caring, respectful and patient Always taking opportunities to improve, encouraging excellence Work as one team - communicate, collaborate and share Respect each other by being polite, pleasant and listening Education & Qualifications
Essential criteria
Good general education with GCSE or equivalent in English at grade C or above Working knowledge of computers Desirable criteria
NVQ level 2 or equivalent practical experience Experience
Essential criteria
Previous experience in an administrative role Experience in customer care Experience of working with senior staff and managing confidential issues and matters Desirable criteria
Previous experience in a medical / healthcare setting Previous experience of working in the NHS Previous experience of working with Dictate IT Skills & Knowledge
Essential criteria
Demonstrates commitment to a professional and high level service and a professional attitude to own work Able to act with minimal guidance to set targets and standards for self within the parameters of the role Good written / verbal skills Good organisation Excellent telephone manner Good level of IT skills including Microsoft Word, Outlook and Excel Email and internet competent Able to manage and prioritise all incoming and outgoing correspondence, initiating responses where appropriate Able to apply creative solutions to problems. Desirable criteria
Knowledge of medical terminology An understanding of the A&E Quality Indicators Working Knowledge of iPM and iCM Your application
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria. References
You will be required to provide 3 years of employment/educational history. We
do not
accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks. Closing date
In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. Shortlisting
You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly. DBS
We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role. Disability Advice Line
SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our
Confidential Disability Advice Line at: Telephone: 02082963786 Text: 07501066267 Email: esth.dal@nhs.net. Our confidential answering service is available after 5pm. Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Documents to download
JD & Person Spec (PDF, 528.6KB) DBS Policy (PDF, 101.1KB) We're here to care (DOC, 39.0KB)
#J-18808-Ljbffr
