Kingston and Richmond NHS Foundation Trust
An exciting opportunity has become available within the Trust for a number of Patient Pathway Administrator roles spanning across our General Surgery, Urology, Endoscopy & Gastroenterology departments. The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact. To provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales. NB. The Endoscopy dept. has three evenings up to 8pm, with some occasional Saturdays, 8-4, both on a rota basis. Main duties of the job
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification.*** About us
Your growth and personal happiness matters to us. After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing. From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement, and innovation, whatever their role or level in the organisation. To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities. Working for your organisation, Kingston & Richmond Hospital NHS Foundation Trust is a district general hospital situated in a beautiful and remarkable part of the country - close to London yet surrounded by royal parks, historic buildings, and the River Thames. We employ 3,300+ staff who proudly and efficiently support over 350,000 people locally through a full range of diagnostic and treatment services and we have a national reputation for innovative developments in healthcare, particularly in 'patient-focused' care, day surgery, and maternity services. Job responsibilities
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification.*** Person Specification
IT Literate
Experience working with Microsoft Office Applications Experience working with NHS booking systems Experience working in an office environment
Experience working in an office environment Experience working in a NHS environment Education
GCSEs or equivalent Additional Administrative/ Customer service related qualifications Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
Kingston and Richmond NHS Foundation Trust £28,622 to £30,225 a year pro rata incl. HCAS (Outer)
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An exciting opportunity has become available within the Trust for a number of Patient Pathway Administrator roles spanning across our General Surgery, Urology, Endoscopy & Gastroenterology departments. The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact. To provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales. NB. The Endoscopy dept. has three evenings up to 8pm, with some occasional Saturdays, 8-4, both on a rota basis. Main duties of the job
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification.*** About us
Your growth and personal happiness matters to us. After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing. From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement, and innovation, whatever their role or level in the organisation. To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities. Working for your organisation, Kingston & Richmond Hospital NHS Foundation Trust is a district general hospital situated in a beautiful and remarkable part of the country - close to London yet surrounded by royal parks, historic buildings, and the River Thames. We employ 3,300+ staff who proudly and efficiently support over 350,000 people locally through a full range of diagnostic and treatment services and we have a national reputation for innovative developments in healthcare, particularly in 'patient-focused' care, day surgery, and maternity services. Job responsibilities
***Please see the attached supporting document/s which contains more information about the role in the job description and person specification.*** Person Specification
IT Literate
Experience working with Microsoft Office Applications Experience working with NHS booking systems Experience working in an office environment
Experience working in an office environment Experience working in a NHS environment Education
GCSEs or equivalent Additional Administrative/ Customer service related qualifications Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
Kingston and Richmond NHS Foundation Trust £28,622 to £30,225 a year pro rata incl. HCAS (Outer)
#J-18808-Ljbffr
