Patient Pathway Co-ordinator / Medical Secretary
Patient Pathway Co-ordinator / Medical Secretary An exciting opportunity has arisen within our Care Group for a Patient Pathway Co-ordinator/Medical Secretary to work supporting the Stroke and Neuro Rehabilitation clinical teams. We are looking for a new member to join our friendly and supportive administration team with the personality and passion to complement the existing team's high standards. The successful candidate must have a flexible approach, possess excellent communication skills, must be reliable, well organised, and able to work as part of a team or independently. Main Duties of the Job
You should be able to work with minimum supervision and have a cheerful, tactful, sensitive approach to dealing with occasional difficult situations. You should be able to work well under pressure, be motivated with a commitment to provide excellent customer service. Your administration duties will include managing correspondence
(including audio transcription) , actions from outpatient clinics and diagnostic results, together with facilitating the flow of information between the various clinicians and support services, where appropriate, to help process the patient's care pathway. You will work within the Stroke and Neuro Rehabilitation dedicated specialties to facilitate the smooth running of the patient journey by ensuring co-ordinated and streamlined administrative processes which revolve around the patient and their individual needs. You will provide cross-cover for other Medical Secretaries to ensure a consistent and effective administration service is maintained at all times. About Us
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region. We employ approximately 6,700 staff and have a budget of approximately £580 million. We work with health and social care organisations - including NHS Kernow and NHS England - to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000 - which can increase significantly during busy holiday periods. The Trust has teaching hospital status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally. We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community. Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education), it is the ideal place for families and for you to develop your own career. Job Responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK Person Specification
Qualifications
GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent. RSA Stage 2 Typing or equivalent. Experience
Previous office experience. Knowledge of medical terminology. Previous NHS experience. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Patient Pathway Co-ordinator / Medical Secretary An exciting opportunity has arisen within our Care Group for a Patient Pathway Co-ordinator/Medical Secretary to work supporting the Stroke and Neuro Rehabilitation clinical teams. We are looking for a new member to join our friendly and supportive administration team with the personality and passion to complement the existing team's high standards. The successful candidate must have a flexible approach, possess excellent communication skills, must be reliable, well organised, and able to work as part of a team or independently. Main Duties of the Job
You should be able to work with minimum supervision and have a cheerful, tactful, sensitive approach to dealing with occasional difficult situations. You should be able to work well under pressure, be motivated with a commitment to provide excellent customer service. Your administration duties will include managing correspondence
(including audio transcription) , actions from outpatient clinics and diagnostic results, together with facilitating the flow of information between the various clinicians and support services, where appropriate, to help process the patient's care pathway. You will work within the Stroke and Neuro Rehabilitation dedicated specialties to facilitate the smooth running of the patient journey by ensuring co-ordinated and streamlined administrative processes which revolve around the patient and their individual needs. You will provide cross-cover for other Medical Secretaries to ensure a consistent and effective administration service is maintained at all times. About Us
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region. We employ approximately 6,700 staff and have a budget of approximately £580 million. We work with health and social care organisations - including NHS Kernow and NHS England - to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000 - which can increase significantly during busy holiday periods. The Trust has teaching hospital status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally. We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community. Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education), it is the ideal place for families and for you to develop your own career. Job Responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK Person Specification
Qualifications
GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent. RSA Stage 2 Typing or equivalent. Experience
Previous office experience. Knowledge of medical terminology. Previous NHS experience. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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