Patient Pathway Coordinator/Medical Secretary
East Kent Hospitals University NHS Foundation Trust
An exciting opportunity has arisen at the Kent and Canterbury Hospital for a Patient Pathway Coordinator/ Medical Secretary post within the Stroke department at East Kent Hospitals. This post is for 37.5 hours a week. We are looking for an enthusiastic person with excellent administration skills. The candidate should be able to adapt to a changing environment and show confidence, knowledge, and experience in the use of hospital-based IT systems. Main duties of the job
Proactively co-ordinate patients through their treatment pathway ensuring a smooth process and compliance to National Cancer waiting time standards, National RTT compliance standard, diagnostic standards, and any internal targets. Provide comprehensive administrative, clerical, and audio typing support to consultants and their teams. Monitor new patient referrals to Consultant workflow and escalate where necessary. Support the Operational Managers in achieving utilisation targets for outpatient clinics and timely recording of clinical outcomes. Act as key point of contact on behalf of the department and the Trust and deal effectively and courteously with all enquiries from consultant and clinical teams, Operational Managers, GPs, patients, other departments within the Trust and all other departments, as well as external providers. Organise own work schedule, adapt the schedule as required to meet commitments to others within the agreed timescales and, where this is not achievable, give notification promptly with reasons to line manager. About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day. Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries please don't hesitate to contact the line manager using the contact details below. Person Specification
Qualifications
GCSE A-C Computer literate including Word and Excel and use of software packages eg, outlook for updating calendars NVQ Level 2, RSA level 3 or equivalent Skills
2 years' experience in an administrative role Work under pressure and to tight deadlines Excellent communication skills, listening skills, and minute taking. Excellent organisational skills. Strong interpersonal skills. Good time management. Excellent verbal, written, and numerical skills Knowledge of NHS systems, including All Scripts/PAS Initiation of processes for data collection, preferably clinical data. Knowledge of NHS performance standards Governance
Ability to undertake surveys and audits as necessary to own work Processing of confidential information (Data Protection Act 1998) Personal & Professional Attributes
Ability to prioritise workload and meet deadlines Able to make judgements involving facts or situations requiring some analysis Other Requirements
Upholds and models the Trust values Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
East Kent Hospitals University NHS Foundation Trust
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East Kent Hospitals University NHS Foundation Trust
An exciting opportunity has arisen at the Kent and Canterbury Hospital for a Patient Pathway Coordinator/ Medical Secretary post within the Stroke department at East Kent Hospitals. This post is for 37.5 hours a week. We are looking for an enthusiastic person with excellent administration skills. The candidate should be able to adapt to a changing environment and show confidence, knowledge, and experience in the use of hospital-based IT systems. Main duties of the job
Proactively co-ordinate patients through their treatment pathway ensuring a smooth process and compliance to National Cancer waiting time standards, National RTT compliance standard, diagnostic standards, and any internal targets. Provide comprehensive administrative, clerical, and audio typing support to consultants and their teams. Monitor new patient referrals to Consultant workflow and escalate where necessary. Support the Operational Managers in achieving utilisation targets for outpatient clinics and timely recording of clinical outcomes. Act as key point of contact on behalf of the department and the Trust and deal effectively and courteously with all enquiries from consultant and clinical teams, Operational Managers, GPs, patients, other departments within the Trust and all other departments, as well as external providers. Organise own work schedule, adapt the schedule as required to meet commitments to others within the agreed timescales and, where this is not achievable, give notification promptly with reasons to line manager. About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day. Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries please don't hesitate to contact the line manager using the contact details below. Person Specification
Qualifications
GCSE A-C Computer literate including Word and Excel and use of software packages eg, outlook for updating calendars NVQ Level 2, RSA level 3 or equivalent Skills
2 years' experience in an administrative role Work under pressure and to tight deadlines Excellent communication skills, listening skills, and minute taking. Excellent organisational skills. Strong interpersonal skills. Good time management. Excellent verbal, written, and numerical skills Knowledge of NHS systems, including All Scripts/PAS Initiation of processes for data collection, preferably clinical data. Knowledge of NHS performance standards Governance
Ability to undertake surveys and audits as necessary to own work Processing of confidential information (Data Protection Act 1998) Personal & Professional Attributes
Ability to prioritise workload and meet deadlines Able to make judgements involving facts or situations requiring some analysis Other Requirements
Upholds and models the Trust values Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
East Kent Hospitals University NHS Foundation Trust
#J-18808-Ljbffr
