Shore Medical Group are seeking
Patient Services Clerks
to join our friendly team and provide excellent customer service and project a professional image for the Surgery. To provide accurate, efficient and punctual medical administration support to our Patients, Partners, GPs, Registrars and Practice Nurses at any one of our 6 sites across Poole and Bournemouth on a permanent, full time/part-time basis. Varying shift patterns covering Monday to Friday 8am - 6:30pm are available. Please note that
this is a roaming role. The successful post holder may have to undertake a Standard DBS check and be subject to pre-employment checks. Job responsibilities: To deal with all administrative queries and tasks from clinicians and act as liaison with the patients as necessary. Assisting patients with booking Nursing appointments as required. Carrying out a review of any patient records that are accessed to identify and update outstanding QOF targets. Ensure reception and waiting areas are kept neat and tidy – notice boards and leaflet dispensers tidy and free from clutter. Franking outgoing post and taking to Post Office, along with ‘Signed For’ parcels. Responsible for maintaining patient data security in accordance with practice protocols at all times. Recording of patient blood pressure recordings. Being prepared to cover all reception positions as necessary. Provide excellent customer service. This list is not exhaustive. EDUCATION/EXPERIENCE: Proven administration experience in a GP/NHS department environment would be highly desirable. Educated to high standard of GCSE in Maths, English language. Strong IT skills in MS Word, Excel and Outlook. To have tact and diplomacy in direct and indirect emotional circumstances. To possess excellent, calming and professional telephone manner. Knowledge of the NHS an advantage. We offer: Competitive salary. Friendly and supportive working environment. Continuous CPD. NHS Pension Scheme with Life Insurance. Competitive holiday entitlement scheme. Cycle to work scheme. Access to NHS discounts. This job advert may close early if sufficient applications have been received. If you have not heard from us within 21 days of the closing date, we regret that your application has been unsuccessful this time. Job Type: Permanent Full/Part time (Multiple slots available) Pay: £11.92 per hour Equal Opportunity Shore Medical Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status. Asylum and Immigration Act 1996 All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK. In completing this application, you are giving Shore Medical Group permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Shore Medical Group. Work Remotely No Job Types: Full-time, Part-time, Permanent Pay: £11.92 per hour Expected hours: 20 – 40 per week Benefits: Company events. Company pension. Cycle to work scheme. Life insurance. Referral programme. Sick pay. Store discount. Work from home. Schedule: Monday to Friday. Work Location: In person. Application deadline: 17/01/2025 Reference ID: PSC/HR_HVM 03.01.2025
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Patient Services Clerks
to join our friendly team and provide excellent customer service and project a professional image for the Surgery. To provide accurate, efficient and punctual medical administration support to our Patients, Partners, GPs, Registrars and Practice Nurses at any one of our 6 sites across Poole and Bournemouth on a permanent, full time/part-time basis. Varying shift patterns covering Monday to Friday 8am - 6:30pm are available. Please note that
this is a roaming role. The successful post holder may have to undertake a Standard DBS check and be subject to pre-employment checks. Job responsibilities: To deal with all administrative queries and tasks from clinicians and act as liaison with the patients as necessary. Assisting patients with booking Nursing appointments as required. Carrying out a review of any patient records that are accessed to identify and update outstanding QOF targets. Ensure reception and waiting areas are kept neat and tidy – notice boards and leaflet dispensers tidy and free from clutter. Franking outgoing post and taking to Post Office, along with ‘Signed For’ parcels. Responsible for maintaining patient data security in accordance with practice protocols at all times. Recording of patient blood pressure recordings. Being prepared to cover all reception positions as necessary. Provide excellent customer service. This list is not exhaustive. EDUCATION/EXPERIENCE: Proven administration experience in a GP/NHS department environment would be highly desirable. Educated to high standard of GCSE in Maths, English language. Strong IT skills in MS Word, Excel and Outlook. To have tact and diplomacy in direct and indirect emotional circumstances. To possess excellent, calming and professional telephone manner. Knowledge of the NHS an advantage. We offer: Competitive salary. Friendly and supportive working environment. Continuous CPD. NHS Pension Scheme with Life Insurance. Competitive holiday entitlement scheme. Cycle to work scheme. Access to NHS discounts. This job advert may close early if sufficient applications have been received. If you have not heard from us within 21 days of the closing date, we regret that your application has been unsuccessful this time. Job Type: Permanent Full/Part time (Multiple slots available) Pay: £11.92 per hour Equal Opportunity Shore Medical Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status. Asylum and Immigration Act 1996 All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK. In completing this application, you are giving Shore Medical Group permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Shore Medical Group. Work Remotely No Job Types: Full-time, Part-time, Permanent Pay: £11.92 per hour Expected hours: 20 – 40 per week Benefits: Company events. Company pension. Cycle to work scheme. Life insurance. Referral programme. Sick pay. Store discount. Work from home. Schedule: Monday to Friday. Work Location: In person. Application deadline: 17/01/2025 Reference ID: PSC/HR_HVM 03.01.2025
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