An exciting opportunity has arisen for an experienced, enthusiastic and self-motivated Patient Services Co-ordinator to provide comprehensive administrative support to services within the North West Locality. It is essential that you have the ability to meet the travel requirements of the post.
Please note this vacancy may close early if a high volume of applications is received; we advise you submit your application early to avoid disappointment.
Main Duties of the Job
This exciting administrative post will provide admin support across a range of services including support to community nursing therapy teams/ DAART (diagnostic assessment access to rehabilitation and treatment), minor injuries, and community reception desk duties. Applicants will need to have good attention to detail, a mature flexible attitude, and be reliable and consistent with working patterns. You will need to have good communication skills and the ability to work both as part of a team and as a lone worker is essential. Applicants will need to have the ability to deal with first line enquiries from clients, carers, and professionals and communicate information to clinical staff. This includes taking admission avoidance referrals and informing clinical staff for triaging. You will be experienced in managing and prioritising your own workload. About Us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting, and running four community hospitals through to providing very specialist community care through talented and dedicated staff. Patients, carers, and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients, and the public to innovate and improve. Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people. Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation, or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance. Job Responsibilities
Please see the Job Description and Person Specification attached for further information on the role. Training and Qualifications
Essential Good Standard of Education, GCSE English and Maths or equivalent. Good IT skills to ECDL standard. RSA 2 typing (or equivalent qualification/experience). Experience
Essential RiO Super user training or experience of RiO and willingness to complete training. Experience of Word Processing, Internet, and Computer Systems. Experience in working to deadlines. Good written and verbal skills. Knowledge and Skills
Essential Excellent interpersonal and communication skills. Ability to liaise and communicate with people at all levels. Good organisational skills. Able to use initiative appropriately with only little supervision. Able to work as part of a team.
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This exciting administrative post will provide admin support across a range of services including support to community nursing therapy teams/ DAART (diagnostic assessment access to rehabilitation and treatment), minor injuries, and community reception desk duties. Applicants will need to have good attention to detail, a mature flexible attitude, and be reliable and consistent with working patterns. You will need to have good communication skills and the ability to work both as part of a team and as a lone worker is essential. Applicants will need to have the ability to deal with first line enquiries from clients, carers, and professionals and communicate information to clinical staff. This includes taking admission avoidance referrals and informing clinical staff for triaging. You will be experienced in managing and prioritising your own workload. About Us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting, and running four community hospitals through to providing very specialist community care through talented and dedicated staff. Patients, carers, and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients, and the public to innovate and improve. Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people. Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation, or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance. Job Responsibilities
Please see the Job Description and Person Specification attached for further information on the role. Training and Qualifications
Essential Good Standard of Education, GCSE English and Maths or equivalent. Good IT skills to ECDL standard. RSA 2 typing (or equivalent qualification/experience). Experience
Essential RiO Super user training or experience of RiO and willingness to complete training. Experience of Word Processing, Internet, and Computer Systems. Experience in working to deadlines. Good written and verbal skills. Knowledge and Skills
Essential Excellent interpersonal and communication skills. Ability to liaise and communicate with people at all levels. Good organisational skills. Able to use initiative appropriately with only little supervision. Able to work as part of a team.
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