Patient Services Manager

What do candidates need to know about your practice or organisation: If you are looking for a varied role, this could be for you. You would be working on the front line with patients and also working closely with the management team in behind-the-scenes operations. If the thought of developing new processes excites you, we want to hear from you. We are located in a purpose-built GP Practice and work within the Harthill Primary Care Network. What do you require from the right candidate: Working closely with the practice management team, you will share responsibility to maintain and improve an excellent level of management provided to the Practice and its Partners by helping to coordinate and deliver the surgery's day-to-day patient services. The role carries responsibility for the supervision and management of the Reception Team and is an important part of the surgery's Leadership Team. Supporting our non-clinical team in delivering responsive, compassionate, and effective patient care, you will rapidly resolve any operational issues whilst coaching and mentoring to develop a high-calibre team. You will assist in the design and implementation of new systems and working practices, with a remit spanning all our patient services. You must maintain an up-to-date working knowledge of health and safety and infection control, statutory and best practice guidelines, and ensure implementation across the Surgery. How should candidates apply for this vacancy: Please see NHS jobs for full details.

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