Patient Services Officer

Patient Service Officer Band 3 This role will include some Weekend working on a rotational basis. 5 days over 7 days including Weekends and Bank Holidays. An exciting opportunity has arisen in The Clatterbridge Cancer Centre, Wirral site for a motivated and proactive individual to become part of a busy and friendly appointment team. The role can often be varied and complex but with a high level of job satisfaction. Main duties of the job The role requires the candidate to be a good team player as the successful candidate will be joining a large administration and clerical group with good peer group support. The role will also offer the candidate opportunities to learn new skills within Network Services Division and variety in their day to day activities. The post holder will include a full appointment booking system and ensuring all reception desks run efficiently. Excellent administration skills, with a good knowledge of Microsoft applications and experience of working with patient records and using hospital databases and software is advantageous. Will be asked to cover front of house from time to time. About us The Clatterbridge Cancer Centre is one of three specialist cancer centres in England. With 1,800 specialist staff and three sites, we are one of the largest NHS providers of non-surgical cancer treatment. The Trust has a unique multi-site care model serving the million population across Cheshire and Merseyside and is consistently rated by patients as one of the best performing hospitals. Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do. We are - Kind Empowered Responsible Inclusive Job responsibilities Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre. Qualifications Essential GCSE in English and Mathematics or equivalent Knowledge Essential Knowledge of a range of administration systems Desirable Experience in an office environment Experience Essential Front of house experience in a customer service area Desirable Experience in a NHS environment

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