Do you build internal and external colleague relationships easily?
Do you like working in a fast paced environment?
If so, we want to hear from you! An exciting and new opportunity, due to business growth, has arisen to work as part of NHS Professionals Pay and Reward team.
The role is based in our Hemel Hempstead office with some hybrid work (2 days in the office)
Reporting to the Pay Team Leader you will provide a comprehensive and professional pay service to all internal and external NHS Professionals customers and stakeholders.
The primary responsibility of this role is to manage the Operations Implementation, Pay Rate projects and working on support desk pay queries for our bank staff members.
About The Candidate
To be successful in the role, you will have good
organisational skills
strong customer service focus
Excellent communication skills using different methods and at all levels.
Good working knowledge of Microsoft packages
Experience of working with Microsoft and Oracle databases.
Ability to work as part of a team and be able to work independently
Manage your own workload.
Confident in building relationships
Working well in a fast-moving environment
Objectives of the role:
Operational Implementation and maintenance of NHS Professionals Pay Rate projects.
Management of the provision of a comprehensive knowledge based, high quality advisory service on information systems to NHS Professionals managers, staff, flexible workers, clients, and external agencies.
Managing contact us tickets on pay queries including holiday and responding with SLA
Responding to pay queries in a timely manner
About Us
In return for your commitment, we will offer you some fantastic benefits:
Generous annual leave allowance
- 27 days per year, plus bank holidays
A commitment to talent management & development
Star of the Month!
- Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
Pension
– We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
Life Assurance
Group Income Protection
Wellbeing Programme
Employee Assistance Programme
Employee Engagement & discounts platform
About Us:
NHS Professionals (NHSP)
run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS
.
We are particularly proud of being the first NHS organisation to gain the accreditation of
Top Employer
by the Top Employers Institute. This is a
huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.
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