PCN Pharmacy Technician – West of Waverley PCN

Job summary As we expand our well-established PCN team, we are looking for a pharmacy technician to join us and help the PCN support our community and improve the health and wellbeing of our patients. We recognize the opportunity that additional health professional skills can offer within Primary Care and are seeking to expand our established pharmacy team to improve the quality and sustainability of the care we offer. Pharmacy is an important part of this plan to ensure all patients have access to medicines experts to help keep them safe and well, reducing the demands on general practice and hospitals. Main duties of the job We are looking for a full-time pharmacy technician who will be responsible for Grayshott and Chiddingfold surgery within the West of Waverley PCN. The post holder will have clinical, technical, and administrative responsibilities whilst having supervision from an experienced clinical pharmacist. The purpose of the role is to improve patient safety outcomes and promote good practice of repeat prescribing by developing and working to protocols and being actively involved within multidisciplinary teams including those from different health care providers. The post holder will have to be a registered pharmacy technician with the General Pharmaceutical Council (GPhC) with the appropriate qualifications recognized by the GPhC. Additional training will be supplied via Centre for Pharmacy Postgraduate Education (CPPE) unless already undertaking or qualified from an approved training pathway e.g., Primary Care Pharmacy Educational Pathway or Medicines Optimisation in Care Homes. About us West Waverley Primary Care Network comprises four like-minded practices in the beautiful countryside of South West Surrey covering a population of just under 50,000 patients including a non-affiliated single-handed practice. Our population has a higher socio-economic and age demographic than average. Our practices are innovative and well organized and perform highly for patient quality in surveys and in Quality Clinical Markers. Our Primary Care Network meetings are attended by patient representatives from each practice. Our Primary Care Network works with three other PCNs as part of the Guilford & Waverley Health and Care Alliance, supported by the Procare GP Federation. Procare is the employer for all our additional roles who are then seconded to work directly with our practices for the duration of their contract. The successful candidate will join our existing team which includes two senior clinical pharmacists, a pharmacy technician, a foundation trainee pharmacist, and a care homes pharmacy team. Job responsibilities Patient facing supporting roles to ensure effective medicine use Review patients need for ongoing medication support aids. Support patients to take their medication safely and effectively. Carry out medicines optimisation tasks To reconcile medicines from clinical letters and discharge summaries from secondary care settings. Report back to CCG/secondary care pharmacy teams queries around requests for prescribing non-formulary items. Work with the practice to action MHRA drug alerts. Work with the PCN pharmacist to action CCG medicines management incentive schemes. Design and review medicine audits and protocols. Support pharmacists to undertake structured medication reviews by organizing necessary monitoring. Take a central role in clinical aspects of shared care protocols Work with the practices to ensure patients have up-to-date monitoring required as part of the shared care protocol. Report back to CCG/secondary care pharmacy teams queries around requests for inappropriate shared care prescribing requests. Medicines Safety Support initiatives/projects relating to medication safety, with the support of the practice clinical pharmacist. Conduct audits to review repeat prescribing of antibiotics Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing. Support the implementation of national prescribing policies and guidance within GP practices Work to improving Quality and Outcomes Framework (QOF) within each practice. Work on addressing public health and social care needs of the patient by referring appropriate patients to social prescribers, smoking cessation clinics and weight management programmes etc. Work with the practice to help with (CQC) requirements. Repeat prescribing Process repeat prescription requests in line with surgery protocols. Dispense prescriptions in line with surgery protocols (dispensing practices only). Accurately check prescriptions in line with surgery protocols (dispensing practices only). Review and adjust repeat prescribing protocols to improve patient safety and reduce medicine wastage. Support practices and provide training for electronic prescription service (EPS) and repeat dispensing. To review out-of-stock medications and suggest appropriate alternatives to prescribe. Working within a multidisciplinary team Develop relationships with other pharmacy technicians and pharmacists including those in primary care, secondary care, community pharmacy, mental health, and social care teams. Person Specification Attributes Essential Self-motivated and proactive Continued commitment to improve skills and ability in new areas of work Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks to prioritise effectively whilst also supporting others Able to work across several sites and travel to meet with stakeholders Works effectively independently and as part of a team Excellent timekeeping Qualifications Essential Current professional registration with GPhC and working within requirements for annual revalidation BTEC/NVQ Level 3 or equivalent in pharmaceutical sciences At least 2 years working as a qualified, registered pharmacy technician Desirable Evidence of continued professional development (CPD) Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities, and challenges Experience Desirable Experience of working within primary care setting Skills and Competencies Essential Sound computer skills, proficient with MS Office Has attention to detail, able to work accurately, identifying errors quickly and easily Able to undertake the demands of the post with reasonable adjustments if required Able to observe code of confidentiality Excellent communication skills, verbal and written with the ability to adjust communication style and content to suit the audience Has a planned and organized approach with an ability to prioritise their own workload to meet strict deadlines Desirable Familiar with GP clinical systems e.g., EMIS and Docman Able to analyze and interpret prescribing data Knowledge and Understanding Essential Knowledge and understanding of pharmacy laws and ethics and current legislation Good clinical pharmaceutical knowledge including terminology An excellent understanding of data protection and confidentiality issues Desirable Awareness of GP budget management and funding systems to assist delivery PCN/NHS priorities and requirements for financial balance and quality Other Essential Meets DBS reference standards Able to work across several sites and travel to meet with stakeholders Desirable Holds a full, current UK driving licence Job Types: Full-time, Permanent Pay: £28,000.00-£34,000.00 per year Ability to commute/relocate: Hindhead GU26 6TY: reliably commute or plan to relocate before starting work (preferred) Work authorisation: United Kingdom (preferred) Work Location: In person

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