Peer and Volunteer Mentor Co-ordinator – (Southwest)

Job RoleWe're seeking a Peer and Volunteer Mentor Co-ordinator to lead the strategic development, coordination, guidance, training, and implementation of the Seetec Peer Mentoring and Volunteer programme.In this role, you will engage with a diverse group of participants, including those involved with the Criminal Justice System. You will ensure the effective management of administrative systems and processes, and take on specific projects to enhance our services. The ideal candidate will have experience working with vulnerable adults and a good understanding of the voluntary sector. However, we value unique experiences that can contribute to our growth, even if you don’t meet every single requirement. Your skills and experience are essential to delivering exceptional customer service, aligned with our mission to empower lives and improve communities. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £23,088 To £28,200 (dependent on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)• 2 Volunteer Days• Pension - 5% Employee 5% Employer• Healthcare Cash Plan, incl. 3 x salary life assurance• Annual Salary Review• Refer a Friend Scheme• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200. Communities and Education Division is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make. Location: Southwest Hours: 37 hours per week Closing Date: 13 October 2024Key Responsibilities • Provide guidance and facilitate specific training to volunteers and peer mentors to meet the needs and required standard. • Support development opportunities for volunteer and peer mentors ensuring they have the skills and knowledge to fulfill their role.• Provide supervision; challenge and contribute to risk management ensuring volunteers and peer mentors are fully aware of, and understand, the risks inherent in working with the complex needs of others. Ability to manage conflict situations both in groups and individual situations.• Ensure that all relevant documentation for peer mentors and volunteers are prepared in advance and that information is accurate and up to date. For full job description: Skills and Experience • NVQ Level 3 in Business Administration or equivalent.• Theoretical and practical knowledge of the Criminal Justice system• Good knowledge of IT, Microsoft Office, Word, Excel and databases to provide management information and case tracking.• Ability to process large amounts of information accurately and to deadlines.Additional Information Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face. We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work. Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.Seetec recognises and actively promotes the benefits of a diverse workforce and are committed to treating all employees with dignity and respect regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Seetec is an accredited Disability Confident employer so if you have a disability and feel you need support with your application or want to discuss alternative methods of applying, please contact our Head Office on 01702 201070 and ask for the Recruitment Team.