Job summary You will work with our experienced team to provide practical and emotional support, allowing you to connect with people and enabling them to build self-confidence, a sense of personal wellbeing, build their own networks and engage with their family, friends, and communities. Your work will include supporting people to achieve their own recovery goals in a personalised non-judgement way. Main duties of the job As a Peer Support Worker within our Crisis Recovery Service, you will work alongside Crisis Recovery Workers and other staff to offer practical and emotional support to clients by drawing directly from your own experience of mental health difficulties or caring for someone who experiences mental health difficulties.You will work with our experienced team to provide practical and emotional support, allowing you to connect with people and enabling them to build self-confidence, a sense of personal wellbeing, build their own networks and engage with their family, friends, and communities. Your work will include supporting people to achieve their own recovery goals in a personalised non-judgement way. About us Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users. Job description Job responsibilities Hours of work: 25 hours per weekService open hours: 6pm to 11pm, 7 days per week, 365 daysSalary: £22,880 per annum full time equivalent, with progression on completion of competency framework to £23,920 per annum full time equivalentLocation: Ashford Safe Haven, William Harvey Hospital, Kennington Road, Willesborough, TN24 0LZFixed Term to March 2026 This is a new service and as such successful applicants will join us for a period of induction prior to the service going live, dates outlined below:Start date for successful candidates - 17 February 2025Service go live - 26 February 2025** **About usMental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users. About the role About You What we offerYou will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive: * A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service* A 5% contributory pension scheme, with the opportunity to increase contributions.* A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans.* Enhanced family friendly policies, pay and leave.* Cycle to work scheme.* Discounted gym membership.* Healthcare cash plan.* A discount platform covering online, high street and supermarket purchases.* You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role* Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.MHM is an Equal Opportunities Employer. Person Specification Qualifications Essential You will have experience or knowledge of community mental health services, whether through lived experience or work. You will have experience of communicating with people who have difficulties with their mental health in a supportive and beneficial way and be able to demonstrate a proactive and positive attitude. Experience Essential You will be able to support people's self-management (that is, the actions people can do to take care of themselves and gain control over their own lives) and be able to place the person at the heart of their own support, working alongside them to achieve their goals.