Pensions Administrator

·
Volunteer
Location: Liverpool
·
Job offered by: Equiniti
·
Category:
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are

TRUSTED

to deliver on our commitments,

COMMERCIAL

in building long term value,

COLLABORATIVE

in our approach and we

IMPROVE

by continually enhancing our skills and services.

There has never been a better time to join EQ. Role Summary The role of Pension Administrator will be based at our Office in Liverpool. This is an ideal role for someone who thrives working in a busy environment, and it will provide you with opportunities to learn new skills and the potential to progress with the company. Full training will be provided on site for the first 6 weeks. You will then be buddied up with an experienced employee who will be there to support you and answer any queries you may have. Once training is complete you will have an opportunity to apply for a flexible working request which will give you the option to work from home. Core Duties/Responsibilities The successful candidate will be responsible for the following: Administering pension awards in line with Service Level Agreement Checking the integrity of customer data Resolving customer enquiries (oral and written) based on competent working knowledge of the customer requirements Drafting of non-standard correspondence in response to customer enquiries Inputting customer details and accessing customer information Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: GCSE grade A -C/9-4 or equivalent in English and Maths Good written and communication skills Strong numeracy skills PC literate Applicants must have resided in UK for at least 5 years Ability to work as part of a team Awareness of pension scheme rules, industry regulations, and current pensions legislation (not essential) Previous experience in a financial/pensions environment (preferred but not essential) Be able to prioritise work and work to deadlines. In return we'll give you: Save For Your Future

- MyCSP Pension Plan; MyCSP matches your pension contributions up to 10%. Dividend & Performance Bonus

- As employee partners own 25% of MyCSP there is a possibility of annual dividend as well as a performance related bonuses. Health and Wellbeing

- Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts

- Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Time Off

- Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together

- Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning & Development

- Investment in LinkedIn Learning for all colleagues.

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