People & Culture Services Project Manager
NHS AfC: Band 6
Main area: People & Culture Services Project Manager
Grade: NHS AfC: Band 6
Contract: Permanent
Hours: Full time, Flexible working (37.5 hours per week)
Job ref: 344-6615COR-A
Site: Kent & Canterbury Hospital, Town: Canterbury
Salary: £37,338 - £44,962 per annum
Salary period: Yearly
Closing: 12/01/2025 23:59
Job overview We are seeking a person who has experience as a leader in People & Culture (or HR) and is looking to expand on these skills while delivering a multitude of exciting projects to become our next People & Culture Projects Manager.
The post's primary importance is in the innovative approach to the delivery of our People & Culture Services in line with our Trust Strategy. A keen interest in identifying, exploring, and delivering automation into our services is essential.
The post holder will be responsible for the creation and delivery of all new People & Culture service projects while supporting the People & Culture Service Desk Team Leader and Team with any complex People & Culture issues or queries.
Main duties of the job As the People & Culture Systems Project Manager, you will act as a People & Culture system expert for both the staff e-rostering system and ESR (payroll database system commissioned by the Department of Health and Social Care for the NHS). You will possess the ability to use the systems at a complex level, ensuring maximum usage and recognizing future systems development and utilization, benefiting the Trust and all system users.
You will deputize in the absence of the e-Roster or ESR Manager to oversee both day-to-day operations and the implementation of projects and delivery plans. You will also manage the People & Culture Service Desk, answering all first point of contact HR queries for both the Trust and 2gether Support Solutions.
You will analyze complex data, reports, and interpret statistical (including financial) data and draw conclusions. You will possess the ability to think strategically, analyzing complex issues while multi-tasking various projects in line with all deadlines.
Working for our organisation We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.
We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day.
Person specification Qualifications
Level 5 CIPD qualification (or working towards)
PRINCE2 Qualified or working towards
Project Manager Qualification or equivalent experience
Skills
Using electronic systems that benefit the strategic direction of the organization.
Excellent customer service experience, evidence of working at all levels.
Experience in complaint resolution
Understanding of Agenda for Change and Medical Terms and conditions.
Confident in all MS Office programs to deliver clear and concise reports and project trajectories.
Experience
Previous experience of managing a team and managing staff outside of own remit
Minimum of 2 years in a Management/ Team Leader role
A minimum of 3 years in a HR role
Excellent customer service experience, evidence of working at all levels
Experience of working under pressure and to tight deadlines.
Previous NHS Experience
Familiar with NHS-based systems e.g. ESR Self-Service
Delivery of service transformation to automation
Successful rollout of Medics Rostering project
Project management and project completion
Attributes
Ability to multi-task various projects whilst adhering to deadlines
Ability to critically assess the quality and delivery of complex planning
Able to analyze complex data, reports and interpret statistical (including financial) data and draw conclusions.
Strong presentational and inter-personal skills with the ability to communicate at all levels, working on a wide range of challenges simultaneously, to demanding timescales
We’ll close this job advert once we’ve received sufficient applications which may be before the closing date so please apply as soon as possible. We only accept online applications.
We have a relocation policy for eligible candidates, parking available at Trust sites but we encourage other options, like car sharing or public transport.
The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance.
The ability to converse easily and provide advice in accurate spoken English is essential for all customer-facing roles.
Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.
Applicants for eligible roles requiring Tier 2 sponsorship must meet UK Visas and Immigration eligibility criteria.
We operate a no-smoking policy on all our sites and grounds.
If you are applying via NHS Jobs your application will be sent to our recruitment system TRAC. All subsequent information will be generated from TRAC.
Employer certification / accreditation badges Name: Hayley Bates
Job title: Deputy Head of People & Culture Services
Email address: hayley.bates4@nhs.net
#J-18808-Ljbffr
Grade: NHS AfC: Band 6
Contract: Permanent
Hours: Full time, Flexible working (37.5 hours per week)
Job ref: 344-6615COR-A
Site: Kent & Canterbury Hospital, Town: Canterbury
Salary: £37,338 - £44,962 per annum
Salary period: Yearly
Closing: 12/01/2025 23:59
Job overview We are seeking a person who has experience as a leader in People & Culture (or HR) and is looking to expand on these skills while delivering a multitude of exciting projects to become our next People & Culture Projects Manager.
The post's primary importance is in the innovative approach to the delivery of our People & Culture Services in line with our Trust Strategy. A keen interest in identifying, exploring, and delivering automation into our services is essential.
The post holder will be responsible for the creation and delivery of all new People & Culture service projects while supporting the People & Culture Service Desk Team Leader and Team with any complex People & Culture issues or queries.
Main duties of the job As the People & Culture Systems Project Manager, you will act as a People & Culture system expert for both the staff e-rostering system and ESR (payroll database system commissioned by the Department of Health and Social Care for the NHS). You will possess the ability to use the systems at a complex level, ensuring maximum usage and recognizing future systems development and utilization, benefiting the Trust and all system users.
You will deputize in the absence of the e-Roster or ESR Manager to oversee both day-to-day operations and the implementation of projects and delivery plans. You will also manage the People & Culture Service Desk, answering all first point of contact HR queries for both the Trust and 2gether Support Solutions.
You will analyze complex data, reports, and interpret statistical (including financial) data and draw conclusions. You will possess the ability to think strategically, analyzing complex issues while multi-tasking various projects in line with all deadlines.
Working for our organisation We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.
We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day.
Person specification Qualifications
Level 5 CIPD qualification (or working towards)
PRINCE2 Qualified or working towards
Project Manager Qualification or equivalent experience
Skills
Using electronic systems that benefit the strategic direction of the organization.
Excellent customer service experience, evidence of working at all levels.
Experience in complaint resolution
Understanding of Agenda for Change and Medical Terms and conditions.
Confident in all MS Office programs to deliver clear and concise reports and project trajectories.
Experience
Previous experience of managing a team and managing staff outside of own remit
Minimum of 2 years in a Management/ Team Leader role
A minimum of 3 years in a HR role
Excellent customer service experience, evidence of working at all levels
Experience of working under pressure and to tight deadlines.
Previous NHS Experience
Familiar with NHS-based systems e.g. ESR Self-Service
Delivery of service transformation to automation
Successful rollout of Medics Rostering project
Project management and project completion
Attributes
Ability to multi-task various projects whilst adhering to deadlines
Ability to critically assess the quality and delivery of complex planning
Able to analyze complex data, reports and interpret statistical (including financial) data and draw conclusions.
Strong presentational and inter-personal skills with the ability to communicate at all levels, working on a wide range of challenges simultaneously, to demanding timescales
We’ll close this job advert once we’ve received sufficient applications which may be before the closing date so please apply as soon as possible. We only accept online applications.
We have a relocation policy for eligible candidates, parking available at Trust sites but we encourage other options, like car sharing or public transport.
The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance.
The ability to converse easily and provide advice in accurate spoken English is essential for all customer-facing roles.
Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.
Applicants for eligible roles requiring Tier 2 sponsorship must meet UK Visas and Immigration eligibility criteria.
We operate a no-smoking policy on all our sites and grounds.
If you are applying via NHS Jobs your application will be sent to our recruitment system TRAC. All subsequent information will be generated from TRAC.
Employer certification / accreditation badges Name: Hayley Bates
Job title: Deputy Head of People & Culture Services
Email address: hayley.bates4@nhs.net
#J-18808-Ljbffr
