People & Culture Services Project Manager
East Kent Hospitals University NHS Foundation Trust
We are seeking a person who has experience as a leader in People & Culture (or HR) and looking to expand on these skills alongside delivering a multitude of exciting projects to become our next People & Culture Projects Manager. The post's primary importance is in the innovative approach to the delivery of our People & Culture Services in line with our Trust Strategy. A keen interest to identify, explore and deliver automation into our services is essential. The post holder will be responsible for the creation and delivery of all new People & Culture service projects whilst supporting the People & Culture Service Desk Team Leader and Team with any complex People & Culture issues or queries. Main duties of the job
As the People & Culture Systems Project Manager, you will act as a People & Culture 'system expert' for both the staff e-rostering system and ESR (payroll database system commissioned by the Department of Health and Social Care for the NHS). Possessing the ability to use the systems at a complex level, utilising the high-level understanding in the systems capability to ensure maximum usage and recognising future systems development and utilisation, benefiting the Trust and all system users. You will deputise in the absence of the e-Roster or ESR Manager to oversee both day-to-day operations and the implementation of projects and delivery plans. You will also manage the People & Culture Service Desk, answering all first point of contact HR queries for both the Trust and 2gether Support Solutions. You will analyse complex data, reports and interpret statistical (including financial) data and draw conclusions. You will possess the ability to think strategically, analysing complex issues whilst multi-tasking various projects in line with all deadlines. About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day. Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability. Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries, please don't hesitate to contact the line manager using the contact details below. Person Specification
Qualifications
Level 5 CIPD qualification (or working towards) PRINCE2 Qualified or working towards Project Manager Qualification or equivalent experience Skills
Using electronic systems that benefit the strategic direction of the organisation. Excellent customer service experience, evidence of working at all levels. Experience in complaint resolution Understanding of Agenda for Change and Medical Terms and conditions. Confident in all MS Office programmes to deliver clear and concise reports and project trajectories. Experience
Previous experience of managing a team and managing staff outside of own remit Minimum of 2 years in a Management/ Team Leader role A minimum of 3 years in a HR role Excellent customer service experience, evidence of working at all levels Experience of working under pressure and to tight deadlines. Previous NHS Experience Familiar with NHS based systems e.g. ESR Self-Service Delivery of service transformation to automation Successful rollout of Medics Rostering project Project management and project completion Attributes
Ability to multi-task various projects whilst adhering to deadlines Ability to critically assess the quality and delivery of complex planning Able to analyse complex data, reports and interpret statistical (including financial) data and draw conclusions. Able to think strategically and to analyse complex issues Strong presentational and inter-personal skills with the ability to communicate at all levels, working on a wide-range of challenges simultaneously, to demanding timescales Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. East Kent Hospitals University NHS Foundation Trust Deputy Head of People & Culture Services
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East Kent Hospitals University NHS Foundation Trust
We are seeking a person who has experience as a leader in People & Culture (or HR) and looking to expand on these skills alongside delivering a multitude of exciting projects to become our next People & Culture Projects Manager. The post's primary importance is in the innovative approach to the delivery of our People & Culture Services in line with our Trust Strategy. A keen interest to identify, explore and deliver automation into our services is essential. The post holder will be responsible for the creation and delivery of all new People & Culture service projects whilst supporting the People & Culture Service Desk Team Leader and Team with any complex People & Culture issues or queries. Main duties of the job
As the People & Culture Systems Project Manager, you will act as a People & Culture 'system expert' for both the staff e-rostering system and ESR (payroll database system commissioned by the Department of Health and Social Care for the NHS). Possessing the ability to use the systems at a complex level, utilising the high-level understanding in the systems capability to ensure maximum usage and recognising future systems development and utilisation, benefiting the Trust and all system users. You will deputise in the absence of the e-Roster or ESR Manager to oversee both day-to-day operations and the implementation of projects and delivery plans. You will also manage the People & Culture Service Desk, answering all first point of contact HR queries for both the Trust and 2gether Support Solutions. You will analyse complex data, reports and interpret statistical (including financial) data and draw conclusions. You will possess the ability to think strategically, analysing complex issues whilst multi-tasking various projects in line with all deadlines. About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day. Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability. Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries, please don't hesitate to contact the line manager using the contact details below. Person Specification
Qualifications
Level 5 CIPD qualification (or working towards) PRINCE2 Qualified or working towards Project Manager Qualification or equivalent experience Skills
Using electronic systems that benefit the strategic direction of the organisation. Excellent customer service experience, evidence of working at all levels. Experience in complaint resolution Understanding of Agenda for Change and Medical Terms and conditions. Confident in all MS Office programmes to deliver clear and concise reports and project trajectories. Experience
Previous experience of managing a team and managing staff outside of own remit Minimum of 2 years in a Management/ Team Leader role A minimum of 3 years in a HR role Excellent customer service experience, evidence of working at all levels Experience of working under pressure and to tight deadlines. Previous NHS Experience Familiar with NHS based systems e.g. ESR Self-Service Delivery of service transformation to automation Successful rollout of Medics Rostering project Project management and project completion Attributes
Ability to multi-task various projects whilst adhering to deadlines Ability to critically assess the quality and delivery of complex planning Able to analyse complex data, reports and interpret statistical (including financial) data and draw conclusions. Able to think strategically and to analyse complex issues Strong presentational and inter-personal skills with the ability to communicate at all levels, working on a wide-range of challenges simultaneously, to demanding timescales Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. East Kent Hospitals University NHS Foundation Trust Deputy Head of People & Culture Services
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