People Development Advisor – Retail

People Development Advisor - RetailRole overview: As a People Development Advisor, you’ll be the key point of contact for development throughout our organisation. As the face of our development offering, you’ll play a role in the whole learning cycle, from scoping a learning need to researching and developing a learning solution, and crucially, the delivery of innovative and high quality development initiatives. These initiatives will vary from face to face delivery, to content curation, coaching and much more.Responsibilities: Scope, design and deliver performance focused Learning & Development activity to audiences across the group, in both virtual and face-to-face facilitated sessions.Work with line managers to improve team KPI delivery, identify trends, and work in partnership to improve areas of concern through effective individual and team development activities.Conduct follow-up activity to ensure impact after development interventions; and to inform further learning needs and continuously improve our People Development Offering.Individual and group coaching activities which focus on both personal and professional development to colleagues both on and off development programs.Role-model a growth mindset throughout the business by staying up to date with, and applying, current theory within Learning & Development and adult learning.Advocate for and build a learning culture within the group by sharing their learning and facilitating social learning.Curate high quality content to share across the group to encourage and enable social and self-directed learning.Uphold ILM Assured quality standards in the delivering of programmes that align.Role objectives: Effectively scope learning needs within the group using data and evidence as a basis.Design learning interventions that are effective and produce results.Evaluate the effectiveness of learning, further evidencing ROI.Coaching individuals for personal and professional development.Encourage the group’s values through embedding into learning.Competencies:1 Deciding and Initiating Action2 Adhering to Principles and Values3 Presenting and Communicating Information2 Applying expertise and Technology2 Creating and innovating2 Delivering results and meeting customer expectations2 Coping with Pressures and Setbacks1 Achieving personal work goals and objectivesSkills and Experience:Excellent communication skills and stakeholder management.Competency in individual and group coaching skills and techniques.High quality, passionate and inclusive learning facilitation skills that create an exciting environment.Can demonstrate a proven track record of their their ability to deliver learning activity which is focused on performance development and aligned to business objectives.Experience and ability to scope and design engaging learning experiences that follow proven structure informed by Adult Learning Theory and produce results.A strong commercial mindset with an ability to analyse data to inform further development needs for the individual, the group and continuously push our development offering.Strong project management skills.Excellent computer literacy skills, including MS Office.An avid learner, with an ambition to progress their personal and professional development and role-model a learning culture.Training requirements for the role:The ideal candidate will qualified to Level 3 in Learning & Development by CIPD or hold other equivalent qualifications.Coaching SkillsLearning Facilitation SkillsStakeholder ManagementProject Management