Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
The Role:
At Holland & Barrett, we're transforming how we deliver HR services, and we need an inspiring
People Services Manager
to lead the way. This is your chance to manage a dynamic team, drive operational excellence, and make a meaningful impact on colleague satisfaction and HR service delivery. Key Responsibilities: Lead and develop a team of People Services Administrators and Advisors, ensuring high-quality HR support and services. Oversee HR administrative operations, maintaining compliance with GDPR and other regulations. Drive continuous improvement using AI and digital tools to optimise processes and enhance service delivery. Act as the escalation point for complex HR queries, collaborating with stakeholders to resolve issues. Monitor and report on team performance metrics, supporting data-driven decision-making. Collaborate with HR leadership to streamline processes and improve the colleague experience. Ensure service coverage, proactively managing risks and implementing contingency plans. Foster a culture of innovation, knowledge sharing, and career development within the team. Location:
Based in Nuneaton (CV10 7RH). This is a hybrid role with a requirement to be in the office 2 days per week. The Person: Proven experience in HR management or team leadership. Strong understanding of HR processes, compliance standards, and service delivery models. Familiarity with digital tools and AI-driven solutions to improve HR services. Excellent leadership, communication, and problem-solving skills. A track record of optimising HR processes and implementing continuous improvement initiatives. Experience mentoring and developing team members to drive performance and engagement. Data-driven mindset with the ability to analyse trends and provide actionable insights. Our Benefits
for this role include, but not limited to: H&B Employee Discount - 25% Annual Bonus up to 10% (subject to company and personal performance) Pension company contribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusive benefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.
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People Services Manager
to lead the way. This is your chance to manage a dynamic team, drive operational excellence, and make a meaningful impact on colleague satisfaction and HR service delivery. Key Responsibilities: Lead and develop a team of People Services Administrators and Advisors, ensuring high-quality HR support and services. Oversee HR administrative operations, maintaining compliance with GDPR and other regulations. Drive continuous improvement using AI and digital tools to optimise processes and enhance service delivery. Act as the escalation point for complex HR queries, collaborating with stakeholders to resolve issues. Monitor and report on team performance metrics, supporting data-driven decision-making. Collaborate with HR leadership to streamline processes and improve the colleague experience. Ensure service coverage, proactively managing risks and implementing contingency plans. Foster a culture of innovation, knowledge sharing, and career development within the team. Location:
Based in Nuneaton (CV10 7RH). This is a hybrid role with a requirement to be in the office 2 days per week. The Person: Proven experience in HR management or team leadership. Strong understanding of HR processes, compliance standards, and service delivery models. Familiarity with digital tools and AI-driven solutions to improve HR services. Excellent leadership, communication, and problem-solving skills. A track record of optimising HR processes and implementing continuous improvement initiatives. Experience mentoring and developing team members to drive performance and engagement. Data-driven mindset with the ability to analyse trends and provide actionable insights. Our Benefits
for this role include, but not limited to: H&B Employee Discount - 25% Annual Bonus up to 10% (subject to company and personal performance) Pension company contribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusive benefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.
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