Performance Officer WCC619063
Salary range : £41,580 - £45,399 per annum
Work location:
Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
The Role: As a Performance Officer you can make your own powerful contribution to Westminster’s success. Joining our Public Protection and Licensing Directorate’s Performance and Coordination team, you’ll support the delivery of services by ensuring the relevant framework is effectively implemented, and work to promote a culture of performance management and continuous improvement. Organising the collation of reports that showcase the activities undertaken across the Directorate, you’ll develop, deliver and monitor our communication plans and strategy, and help to inform decision making by working on a diverse range of data and information.
Responsible for reporting to senior colleagues on the allocation of resources, and ensuring the team responds efficiently to all calls for service and requests, you’ll develop and maintain the analytical tools we need and identify areas for consistency across the services we provide. We’ll also expect you to offer analysis of multiple data sources and deliver high-quality performance reports and dashboards to inform decision making.
You’ll have a number of additional responsibilities – these include coordinating specific projects and initiatives, managing the delivery of communications that promote our work, and delivering ad-hoc analysis to inform strategy, prioritise initiatives and identify high risk areas within the borough. You’ll also use Business Intelligence tools to produce management information drawn from a variety of internal corporate systems, and create reports that provide actionable information for our senior leadership team and other key stakeholders.
With well developed experience of managing processes within a public sector organisation, you’ll be capable of applying analytical concepts and techniques to deliver workable solutions to problems, interpreting the findings and drawing appropriate conclusions from the evidence. Skilled at communicating to different audiences and stakeholders, and of working in partnership across services, you’ll have the ability to collect, collate and report on a diverse range of data and information.
You should be an excellent project developer with superb written and verbal communication skills, and be capable of using a variety of formats including reports, briefings, tables, graphs and presentations. It’s important that you can coordinate governance processes and understand the principles and requirements of data protection, and in addition to being ready to work with a diverse range of stakeholders, you’ll be well organised and adept at working under pressure to tight deadlines.
A highly effective problem solver and skilled at providing high level data analysis, we’ll expect you to possess excellent working knowledge of Microsoft desktop applications including Excel, Word, PowerPoint and SharePoint. Proficiency in data analysis tools and working knowledge of Geographic Information Systems and Power BI would be an advantage, as would a willingness to learn how to use new database systems.
What We Offer: Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way.
As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.
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Work location:
Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
The Role: As a Performance Officer you can make your own powerful contribution to Westminster’s success. Joining our Public Protection and Licensing Directorate’s Performance and Coordination team, you’ll support the delivery of services by ensuring the relevant framework is effectively implemented, and work to promote a culture of performance management and continuous improvement. Organising the collation of reports that showcase the activities undertaken across the Directorate, you’ll develop, deliver and monitor our communication plans and strategy, and help to inform decision making by working on a diverse range of data and information.
Responsible for reporting to senior colleagues on the allocation of resources, and ensuring the team responds efficiently to all calls for service and requests, you’ll develop and maintain the analytical tools we need and identify areas for consistency across the services we provide. We’ll also expect you to offer analysis of multiple data sources and deliver high-quality performance reports and dashboards to inform decision making.
You’ll have a number of additional responsibilities – these include coordinating specific projects and initiatives, managing the delivery of communications that promote our work, and delivering ad-hoc analysis to inform strategy, prioritise initiatives and identify high risk areas within the borough. You’ll also use Business Intelligence tools to produce management information drawn from a variety of internal corporate systems, and create reports that provide actionable information for our senior leadership team and other key stakeholders.
With well developed experience of managing processes within a public sector organisation, you’ll be capable of applying analytical concepts and techniques to deliver workable solutions to problems, interpreting the findings and drawing appropriate conclusions from the evidence. Skilled at communicating to different audiences and stakeholders, and of working in partnership across services, you’ll have the ability to collect, collate and report on a diverse range of data and information.
You should be an excellent project developer with superb written and verbal communication skills, and be capable of using a variety of formats including reports, briefings, tables, graphs and presentations. It’s important that you can coordinate governance processes and understand the principles and requirements of data protection, and in addition to being ready to work with a diverse range of stakeholders, you’ll be well organised and adept at working under pressure to tight deadlines.
A highly effective problem solver and skilled at providing high level data analysis, we’ll expect you to possess excellent working knowledge of Microsoft desktop applications including Excel, Word, PowerPoint and SharePoint. Proficiency in data analysis tools and working knowledge of Geographic Information Systems and Power BI would be an advantage, as would a willingness to learn how to use new database systems.
What We Offer: Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way.
As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.
#J-18808-Ljbffr
