We are recruiting for a
Personal Lines Account Handler
to work on the handling of Mid Net Worth & High Net Worth policies and retain and provide a service to existing customers. Overview of duties Maintain a professional image of self and the Group to all customers and insurers Identify and understand the customers needs and business Build relationships with customers and provide an ongoing service Complete and offer all renewals within the FCA guidelines Complete and process all new business and transfer new business within the FCA guidelines Completion of tasks in a timely manner Ensure that all compliance responsibilities are recorded and reported as required Build own technical knowledge to achieve/maintain competence and maintain own training records Person specification Knowledge, skills and abilities: Customer Care skills Planning and Organisational skills High Net Worth & Mid Net Worth Insurance Technical Knowledge Negotiation skills FCA Compliant Process Education / and or Experience General insurance experience Customer service skills Key information: Hours:
Monday – Friday, 35 Hours Location:
Hemel Hempstead If this sounds like something you are interested in please apply or contact Lucy Reed for further information.
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