Job Summary
We’re hiring a
Part-Time Field Service Engineer
to join our
family-run team
at
Bowden Digitec . In this role, you’ll deliver
exceptional technical service , maintain
trusted client relationships , and contribute to the
growth of the business
by identifying opportunities for
new business . The ideal candidate is
customer-focused , self-motivated, and eager to grow with a forward-thinking business that values
service excellence
above all else. You’ll work a
minimum of 25 hours per week
(10 AM–3 PM, Monday to Friday), with
opportunities for overtime
and
uncapped commission
on new business gained during service calls. Responsibilities Service & Maintenance:
Install, service, and maintain
photocopiers
(Epson, Sharp, Konica Minolta, Ineo Develop). Troubleshoot technical issues and perform
preventative maintenance
to minimize downtime. Customer Care:
Deliver
5-star service
to clients at their locations, ensuring satisfaction and trust. Provide technical training on the
proper use and maintenance
of equipment. New Business Identification:
Recognize
new business opportunities
(upgraded devices, service agreements, consumables) and earn
20% commission after costs
on all new business gained. Work closely with clients to
tailor solutions
that improve their efficiency and reduce costs. Proactive Development:
Stay productive during quieter periods by assisting with
administrative tasks
and engaging in
self-learning
about emerging technologies like
AI-driven office solutions . Qualifications Experience:
Proven work in a
Field Service Engineer
role or similar (managed print, IT, or networking experience preferred). Skills:
Strong mechanical and electrical troubleshooting skills. Excellent
communication
and
customer relationship
skills. Self-motivated with the ability to
work independently
and manage time effectively. License:
A valid
driver’s license
is required, as the role involves travel across
Kent
and occasional work in
London
(up to 25 miles, with rare further travel). Location:
Ideally based near
Canterbury, Kent
to support the service area efficiently. Compensation & Benefits Hourly Rate:
£18 per hour. Pro Rata Salary:
£23,400 per annum (based on 25 hours per week). Commission:
20% commission after costs
on all new business gained—uncapped earnings potential. Overtime:
Paid at
£18/hour
for any additional hours worked. Additional Benefits:
Company van, fuel card, phone, and laptop provided.
UK Statutory Holiday Entitlement : 5.6 weeks pro-rata (140 hours annually). Why Join Us? Family Values:
We are a family-run business that puts honesty, reliability, and customer satisfaction at the forefront. Service Excellence Focus:
We prioritize outstanding service, with sales as a
rewarded secondary incentive . Growth Opportunities:
Develop your skills with training in
AI technologies
and
digital transformation services
as the company evolves. Work-Life Balance:
Flexible hours with overtime opportunities to suit your lifestyle. Job Type:
Part-time Pay:
£22,000.00-£25,000.00 per year Expected hours:
25 per week Additional pay:
Commission pay Benefits:
On-site parking Schedule:
Monday to Friday, Overtime Licence/Certification:
Driving Licence (required) Work Location:
Hybrid remote in Canterbury CT4 7RB Reference ID:
Bowteamservice
#J-18808-Ljbffr
Part-Time Field Service Engineer
to join our
family-run team
at
Bowden Digitec . In this role, you’ll deliver
exceptional technical service , maintain
trusted client relationships , and contribute to the
growth of the business
by identifying opportunities for
new business . The ideal candidate is
customer-focused , self-motivated, and eager to grow with a forward-thinking business that values
service excellence
above all else. You’ll work a
minimum of 25 hours per week
(10 AM–3 PM, Monday to Friday), with
opportunities for overtime
and
uncapped commission
on new business gained during service calls. Responsibilities Service & Maintenance:
Install, service, and maintain
photocopiers
(Epson, Sharp, Konica Minolta, Ineo Develop). Troubleshoot technical issues and perform
preventative maintenance
to minimize downtime. Customer Care:
Deliver
5-star service
to clients at their locations, ensuring satisfaction and trust. Provide technical training on the
proper use and maintenance
of equipment. New Business Identification:
Recognize
new business opportunities
(upgraded devices, service agreements, consumables) and earn
20% commission after costs
on all new business gained. Work closely with clients to
tailor solutions
that improve their efficiency and reduce costs. Proactive Development:
Stay productive during quieter periods by assisting with
administrative tasks
and engaging in
self-learning
about emerging technologies like
AI-driven office solutions . Qualifications Experience:
Proven work in a
Field Service Engineer
role or similar (managed print, IT, or networking experience preferred). Skills:
Strong mechanical and electrical troubleshooting skills. Excellent
communication
and
customer relationship
skills. Self-motivated with the ability to
work independently
and manage time effectively. License:
A valid
driver’s license
is required, as the role involves travel across
Kent
and occasional work in
London
(up to 25 miles, with rare further travel). Location:
Ideally based near
Canterbury, Kent
to support the service area efficiently. Compensation & Benefits Hourly Rate:
£18 per hour. Pro Rata Salary:
£23,400 per annum (based on 25 hours per week). Commission:
20% commission after costs
on all new business gained—uncapped earnings potential. Overtime:
Paid at
£18/hour
for any additional hours worked. Additional Benefits:
Company van, fuel card, phone, and laptop provided.
UK Statutory Holiday Entitlement : 5.6 weeks pro-rata (140 hours annually). Why Join Us? Family Values:
We are a family-run business that puts honesty, reliability, and customer satisfaction at the forefront. Service Excellence Focus:
We prioritize outstanding service, with sales as a
rewarded secondary incentive . Growth Opportunities:
Develop your skills with training in
AI technologies
and
digital transformation services
as the company evolves. Work-Life Balance:
Flexible hours with overtime opportunities to suit your lifestyle. Job Type:
Part-time Pay:
£22,000.00-£25,000.00 per year Expected hours:
25 per week Additional pay:
Commission pay Benefits:
On-site parking Schedule:
Monday to Friday, Overtime Licence/Certification:
Driving Licence (required) Work Location:
Hybrid remote in Canterbury CT4 7RB Reference ID:
Bowteamservice
#J-18808-Ljbffr
