Epsom and St Helier University Hospitals NHS Trust
An exciting opportunity is available to join the dynamic and responsive quality team in Planned Care division to assist the provision of the highest quality patient care through dedicated administrative and clerical support to the quality co-ordinator supporting continuous quality improvement. Based in a Quality Team for Planned Care Division, the post holder will support all administrative and clerical requirements relating to the development and implementation of governance processes (including clinical, non-clinical and corporate) within the directorate to ensure that the Trust has a comprehensive framework to continuously monitor and improve the quality of care provided. Main duties of the job
Main Responsibilities and Duties To work as part of a directorate management team assisting the quality co-ordinator and directorate clinical quality lead with clerical and administrative duties to support the development and implementation of governance processes (including clinical, non-clinical and corporate) within the directorate. To co-ordinate and minute Directorate governance meetings ensuring the timely circulation of agendas, minutes of meetings and action notes. To enter risk management assessments as agreed on the Trust risk management database and maintain a comprehensive file of risk management assessments. To ensure that, at all times, the directorate risk register is in date advising the quality co-ordinator of due dates for assessment and review. To ensure accurate and timely recording of information on the Trust wide risk management system as required. To generate risk management reports as required from the Trust risk management database. To oversee the tracking of incident investigations to ensure they are completed and submitted in a timely manner escalating delays to the quality co-ordinator. To maintain a comprehensive filing system. To co-ordinate the processing of directorate incident forms liaising as necessary with the Directorate management team to ensure these are fully completed before submission to the risk management office. To develop systems to support the tracking and timely completion and submission of complaint correspondence. To work as required with the Trust Datix manager to support the full implementation of Datix web across the Directorate. To work with the Quality Co-ordinator and Trust Compliance Manager to ensure the Directorate holds a library of evidence to support compliance with NHS LA risk management standards. Under the direction of the Head of Nursing to file evidence on Trust compliance with CQC essential standards of healthcare. To support clinical audit work as requested by the Quality coordinator. To draft reports under the supervision of the Quality coordinator. To incorporate simple raw data/information into appropriate spreadsheets, reports, pro-formas and other modes of presentation (e.g. PowerPoint). To prepare PowerPoint presentations. Person Specification
GCSE, NVQ 3, or equivalent. Knowledge of a full range of IT/Patient administration systems including Datix, Excel and PowerPoint. Knowledge of patient administration work in a healthcare setting. The ability to prioritise tasks effectively with some direction. Experience of customer/patient care. Team player with collegial working style and willingness to share responsibility. ECDL or equivalent. Demonstrates interpersonal, flexible and adaptable to change with a 'can do' attitude. Able to deal very sensitively and non-confrontationally with colleagues. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
Epsom and St Helier University Hospitals NHS Trust Planned Care Quality and Patient Safety Manager £28,622 to £30,225 a year incl HCAS (Outer London)
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An exciting opportunity is available to join the dynamic and responsive quality team in Planned Care division to assist the provision of the highest quality patient care through dedicated administrative and clerical support to the quality co-ordinator supporting continuous quality improvement. Based in a Quality Team for Planned Care Division, the post holder will support all administrative and clerical requirements relating to the development and implementation of governance processes (including clinical, non-clinical and corporate) within the directorate to ensure that the Trust has a comprehensive framework to continuously monitor and improve the quality of care provided. Main duties of the job
Main Responsibilities and Duties To work as part of a directorate management team assisting the quality co-ordinator and directorate clinical quality lead with clerical and administrative duties to support the development and implementation of governance processes (including clinical, non-clinical and corporate) within the directorate. To co-ordinate and minute Directorate governance meetings ensuring the timely circulation of agendas, minutes of meetings and action notes. To enter risk management assessments as agreed on the Trust risk management database and maintain a comprehensive file of risk management assessments. To ensure that, at all times, the directorate risk register is in date advising the quality co-ordinator of due dates for assessment and review. To ensure accurate and timely recording of information on the Trust wide risk management system as required. To generate risk management reports as required from the Trust risk management database. To oversee the tracking of incident investigations to ensure they are completed and submitted in a timely manner escalating delays to the quality co-ordinator. To maintain a comprehensive filing system. To co-ordinate the processing of directorate incident forms liaising as necessary with the Directorate management team to ensure these are fully completed before submission to the risk management office. To develop systems to support the tracking and timely completion and submission of complaint correspondence. To work as required with the Trust Datix manager to support the full implementation of Datix web across the Directorate. To work with the Quality Co-ordinator and Trust Compliance Manager to ensure the Directorate holds a library of evidence to support compliance with NHS LA risk management standards. Under the direction of the Head of Nursing to file evidence on Trust compliance with CQC essential standards of healthcare. To support clinical audit work as requested by the Quality coordinator. To draft reports under the supervision of the Quality coordinator. To incorporate simple raw data/information into appropriate spreadsheets, reports, pro-formas and other modes of presentation (e.g. PowerPoint). To prepare PowerPoint presentations. Person Specification
GCSE, NVQ 3, or equivalent. Knowledge of a full range of IT/Patient administration systems including Datix, Excel and PowerPoint. Knowledge of patient administration work in a healthcare setting. The ability to prioritise tasks effectively with some direction. Experience of customer/patient care. Team player with collegial working style and willingness to share responsibility. ECDL or equivalent. Demonstrates interpersonal, flexible and adaptable to change with a 'can do' attitude. Able to deal very sensitively and non-confrontationally with colleagues. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
Epsom and St Helier University Hospitals NHS Trust Planned Care Quality and Patient Safety Manager £28,622 to £30,225 a year incl HCAS (Outer London)
#J-18808-Ljbffr
