Job Title: Works Coordination Manager
Business Sector: Data Centre Solutions, Critical Environment
Location: London
Reporting to: Account Manager
Shift hours: 0800-1700 Mon-Fri (40 hours a Week)
COMPANY PROFILE
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
Purpose of the Job
This key position and challenging role of the Works Coordination Manager reports directly to the CBRE Account Director. The role is integral in supporting 100% uptime for Client and their customers, through effective support and assistance of the CBRE/Client Operations teams.
As the post holder, you will be expected to have understanding in working within mission critical facilities such as complex Tier 3 or above Data Centres. A good understanding of building services systems and contingency procedures is essential. The Works Coordination Manager will also be expected to become familiar with all aspects of the CBRE CERMTM process and Client CEP Risk Management Framework and all aspects of critical works with the Client London Data Centres.
Responsible for the “End to End” management of:
MOP Process at Client London
OEM Subcontractor activities
PPM Planner
Making recommendations on Lifecycle Infrastructure replacements in association with the Client Operations Team.
Key Tasks
Ensure compliance with CBRE CERMTM procedures and Client CEM Risk Management Framework, through the effective management of SOP, MOP and EOP.
Work closely with the CBRE and Client Operations Teams to ensure that all Specialist Sub Contractors visits have been prepared and have approved SOP/ MOP/EOP and Client change requests.
Regularly review the PPM system ensuring work scheduling, job descriptions and scope of service are accurate.
Ensure that Specialist Sub Contractor worksheets are signed off where necessary, that quality of work has been inspected and recommendations are communicated by the Site Personnel.
Ownership of critical path (6 week look ahead) for all critical tasks within the facility, including chairing the weekly MOP Sign Off Meeting.
Management of the MOP Process (End to End).
Work Effort Planning (Critical Works with applicable SOS – Excluding Projects).
MOP Production & Availability (Supplier Contact and Coordination, RAMS review, Calendar Update, Job Pack Production, Including MOP Sign Off).
MOP Review (Adjustment - Changes of dates, script and field mods or Creation (By Others)).
MOP Matrix (Ownership).
Archibus WO Creation and Update.
Review of Completed JOB Packs (Distribution of service reports etc).
Support the process through effective audit of completed risk mitigation documentation for compliance with CBRE CERMTM and Client CEP process.
Review existing MOP, SOP, SMOP and EOP regularly, to ensure continuous improvement is being achieved within the process.
Ownership of the MOP library, ensuring all documents are available in specified locations and the quality of the document matrix is maintained.
Attend weekly operations meetings, and monthly account review meetings.
Assist the Account Director in completing the Monthly and Quarterly Engineering Reports as detailed in the Client contract ensuring that significant events or activities are noted.
Contribute to the overall Business Continuity and Risk Mitigation plan.
Make recommendations to the Client Operations Team on any Lifecycle Infrastructure requirements based upon asset history, failure rates and service reports.
Engage all Project Managers to provide visibility of upcoming works.
Personal Qualities
Previous Experience within critical environments in a technical administrative role. Experience working with risk mitigation documentation (MOP – Desirable).
Strong communication skills and the ability to deal with all levels of staff.
Proactive in achieving the highest standard of operation.
Good IT and report writing skills.
A high level of initiative and the ability to work independently and as a team.
Ability to comprehend and act upon both verbal and written instructions.
Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemes.
Integrity, honesty and punctuality is also expected.
The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required.
EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
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Business Sector: Data Centre Solutions, Critical Environment
Location: London
Reporting to: Account Manager
Shift hours: 0800-1700 Mon-Fri (40 hours a Week)
COMPANY PROFILE
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
Purpose of the Job
This key position and challenging role of the Works Coordination Manager reports directly to the CBRE Account Director. The role is integral in supporting 100% uptime for Client and their customers, through effective support and assistance of the CBRE/Client Operations teams.
As the post holder, you will be expected to have understanding in working within mission critical facilities such as complex Tier 3 or above Data Centres. A good understanding of building services systems and contingency procedures is essential. The Works Coordination Manager will also be expected to become familiar with all aspects of the CBRE CERMTM process and Client CEP Risk Management Framework and all aspects of critical works with the Client London Data Centres.
Responsible for the “End to End” management of:
MOP Process at Client London
OEM Subcontractor activities
PPM Planner
Making recommendations on Lifecycle Infrastructure replacements in association with the Client Operations Team.
Key Tasks
Ensure compliance with CBRE CERMTM procedures and Client CEM Risk Management Framework, through the effective management of SOP, MOP and EOP.
Work closely with the CBRE and Client Operations Teams to ensure that all Specialist Sub Contractors visits have been prepared and have approved SOP/ MOP/EOP and Client change requests.
Regularly review the PPM system ensuring work scheduling, job descriptions and scope of service are accurate.
Ensure that Specialist Sub Contractor worksheets are signed off where necessary, that quality of work has been inspected and recommendations are communicated by the Site Personnel.
Ownership of critical path (6 week look ahead) for all critical tasks within the facility, including chairing the weekly MOP Sign Off Meeting.
Management of the MOP Process (End to End).
Work Effort Planning (Critical Works with applicable SOS – Excluding Projects).
MOP Production & Availability (Supplier Contact and Coordination, RAMS review, Calendar Update, Job Pack Production, Including MOP Sign Off).
MOP Review (Adjustment - Changes of dates, script and field mods or Creation (By Others)).
MOP Matrix (Ownership).
Archibus WO Creation and Update.
Review of Completed JOB Packs (Distribution of service reports etc).
Support the process through effective audit of completed risk mitigation documentation for compliance with CBRE CERMTM and Client CEP process.
Review existing MOP, SOP, SMOP and EOP regularly, to ensure continuous improvement is being achieved within the process.
Ownership of the MOP library, ensuring all documents are available in specified locations and the quality of the document matrix is maintained.
Attend weekly operations meetings, and monthly account review meetings.
Assist the Account Director in completing the Monthly and Quarterly Engineering Reports as detailed in the Client contract ensuring that significant events or activities are noted.
Contribute to the overall Business Continuity and Risk Mitigation plan.
Make recommendations to the Client Operations Team on any Lifecycle Infrastructure requirements based upon asset history, failure rates and service reports.
Engage all Project Managers to provide visibility of upcoming works.
Personal Qualities
Previous Experience within critical environments in a technical administrative role. Experience working with risk mitigation documentation (MOP – Desirable).
Strong communication skills and the ability to deal with all levels of staff.
Proactive in achieving the highest standard of operation.
Good IT and report writing skills.
A high level of initiative and the ability to work independently and as a team.
Ability to comprehend and act upon both verbal and written instructions.
Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemes.
Integrity, honesty and punctuality is also expected.
The above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required.
EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
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